raleigh plumbers

Plumbing is one of those unglamorous but essential services that everyone needs to call on from time to time. With luck, most your dealings with a plumber will be planned in advance, but it’s almost certain you’ll face an emergency at some point.

When you’ve got water gushing down your walls, you don’t want to be scrabbling for a good plumbing company to come to your rescue. It pays to do your research first, so that you have a number to call without delay. Here’s what to look for when finding a good plumbing company.



Does the company offer a 24-hour call-out service? Are there any charges for attending your home at unsocial hours? Will they guarantee to fix the problem on their first visit, or at least to make it safe and prevent further damage? In an emergency, you need help straight away, so make sure you know the answer to these questions in advance.

Experience and Qualifications

It’s vital to ask how long the plumbing company has been providing their services, and which qualifications the individual plumbers possess. Is the company as a whole regulated by any trade association or official body? These questions are particularly important if the work involves gas or electrical components, when safety is absolutely crucial.

Who’s Actually Doing the Work?

Is the person you speak to the one who will be carrying out the work, or will it be an employee or even a subcontractor? Any of these options can be perfectly acceptable. For your own peace of mind, however, you may want to first meet the person carrying out the work, especially if the job is inside your home.

Liability Cover

Is the company properly insured? If something goes wrong, you need to know that you won’t lose out financially, and so it’s essential they have a comprehensive liability insurance policy in place.

Warranty and Guarantees

It’s also a good idea to ask what will happen if you’re unhappy with the work for any other reason. What’s the procedure if you’re not satisfied with the job that’s been done? For how long will the parts they’ve used be under warranty, and will they replace them without a call-out charge if needed?

Prices and Payment

Although the exact prices will vary depending on the details of the work, you should ask the typical costs for a range of common jobs so you can get a rough idea of the expense involved. Also, is payment required upon completion or partly or fully in advance? Are installment terms available?

Plumbing work is often needed in an emergency situation when you have no time to waste. Asking these questions of a company in advance will ensure you can get quick and efficient assistance when you need it most.

Post image for Benefits of Home Water Softeners  

Benefits of Home Water Softeners  

by raleigh plumbers on June 7, 2017

Water softeners are used to remove minerals that make water hard. Hard water has high levels of two soluble minerals: calcium and magnesium. If your water is hard, it can cause problems in your home that may go unnoticed.


Problems Caused by Hard Water   

Soap is less effective in hard water. This is because soap is made with sodium and potassium compounds like sodium stearate. Calcium compounds in the water react with sodium stearate to make calcium stearate. While sodium stearate dissolves in water, calcium stearate does not. As a result, soaps produce less lather and leave behind more soap curd.

Soap curd can leave a film on your skin that clogs the pores and causes your skin to feel dry and rough. The film can also make your hair brittle and dull-looking.

The soap curd can clog pipes and make it difficult for soaps and detergents to dissolve, resulting in water spots being left behind after cleaning. As scale accumulates within the pipes, your water heater will work less efficiently, needing more energy to heat your water and causing your utility costs to go up. Overall, the buildup will shorten the life of any appliance that uses water.

In addition, the minerals in hard water can become attached to the fibers of your clothing, covering them with residue and causing them to feel stiff. To properly clean your clothes in hard water, you will need to use more detergent and wash at higher temperatures. Both of these measures can significantly increase the cost of doing laundry.

By softening your water, you can prevent damage to your home and to your appliances. The benefits of softer water include:

Healthier Skin and Hair

Your skin is likely to become smoother after you start to soften your water, and your hair may become softer and shinier as well. Not only will you need to use less soap when showering and less shampoo for your hair, but you also may find that you do not need conditioners at all.

Easier, More Thorough Cleaning

One of the most visible benefits of water softening includes the reduction of scale on cookware, silverware, and plumbing fixtures, which means fewer water spots. The chalky accumulation of soap curds in your shower and bathtub will be reduced or eliminated, so your bathrooms will be easier to clean. Furthermore, because minerals won’t attach to fabrics, your laundry will need less detergent, get cleaner and cost less to wash.

Longer-Lasting Appliances

Not only will soft water save you money, but it will reduce your carbon footprint by as well. Because you won’t have to replace your appliances as often, you will be reducing waste and helping to conserve the energy used in the manufacturing process.

If you are dealing with the effects of minerals in your water, the right water softening and filtration system can help. The technology has been around for decades and is considered reliable. You have several options, so when choosing a water softener for your home, consider such factors as the size of the unit, the amount of time it takes to soften your water, and the volume of salt the system adds to the water coming into your home. You may want to look at a salt-free unit, which would be a better choice for homeowners who want to avoid excessive sodium intake.

The right water softening system can mitigate the problems that hard water causes, while also making your home more energy-efficient. Contat Poole’s Plumbing today to learn more.

If you had to call a plumber in every time something dripped or clogged up, you might wait too long. Having the right plumbing tools on hand is an excellent way to get to a problem as soon as it occurs, and to make sure that it doesn’t get out of control.

Certainly, some kinds of DIY plumbing repair projects aren’t for beginners (you should probably look up a professional plumber before you do extensive damage to your drainpipes trying fish out a lost wedding ring with a straightened-out wire hanger, for example). Many smaller problems are perfect for the DIY beginner, however. This simple home servicing guide should help you with the right ideas.

A non-working flush lever

If you have an old flush tank sitting on your toilet (rather than a wall-mounted flush lever), you should be able to handle the common loose handle problem. All you need to do is to take the lid off the tank and look inside. Often, the lever will have worked itself loose from the flapper, or from its metal chain. You may be able to simply screw any loose parts together, or visit a hardware store for broken parts.

Unclog the toilet

Some toilet clogs can be complicated and need a plumber. Before you look on Ask Doss for a professional, however, it would make sense to see what you can do with a plunger and an auger. You should first visit a home improvement store for the right tools. It takes a toilet plunger, rather than a sink plunger. A dozen strong thrusts should clear up any minor clogs. If this doesn’t do the trick, you need to send in an auger and crank away. It should attach to whatever foreign object is clogging up the works, and help you pull it out.

Correct a leaky sink drain

Leaky pipes are one of the simpler DIY plumbing projects. When you look under the sink, you should find some attachment that delivers waste water to the drain in the wall — a P-trap or bottle trap. You need to put a large basin under the drain to catch any splashes and use a large wrench to undo the nut that holds the trap in place. You can rinse the trap out, and replace the washer. Not only will the drain flow more freely now, but the new washer should also keep the water in, where it belongs.

Stop that drip

If you have a dripping faucet, you don’t have to keep using more force each passing day, to tighten it. Instead, you only need to replace the washer. Whether you have an old faucet that takes many turns to open and close or one of the newer ones that take a simple quarter-turn, it’s easy to do the work yourself. It does take patience, however. You need a small plumber’s wrench and to find an assistant to help you. While they hold the faucet from above, you go below and carefully unscrew the nut that holds it in place.

Once you have the faucet out, you can take it to a home improvement store and have them give you a replacement washer or cartridge. You want to take a video of yourself taking the faucet apart, however. Faucets contain many washers and other small components, and you want to make sure that you know how to put them back in the order that you find them.

One of the most important skills that the DIY plumber possesses is knowing when a project is too complicated. Venturing forth with a job that requires a greater level of skill and you possess a recipe for flooded floors and big bills. When you take baby steps, however, DIY can be nothing but rewarding.

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