Homeowners Helper 620 The BUZZ Poole’s Plumbing Takes Live Questions about Plumbing Problems

August 9, 2010/in Miscellaneous Plumbing, Plumbing Innovations, Plumbing Tips and Tricks/by raleigh plumbers

Homeowners Helper Plumbing
Joe, Duane and Bob Poole of Poole’s Plumbing, a local Raleigh Plumber sits down with Marty Jones host of Homeowners Helper on 620 The Buzz to help homeowners solve plumbing problems. Callers ask about everything from hard water stains, strange smells, and Tankless hot water systems and more. Listen now.

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Google Rating

4.7

Based on 203 reviews

Poole's Plumbing, Inc.

4.7

Alex Spencer

1695320279

mich R

1694037071

Had a new sink and faucet to be installed in a new kitchen cabinet. The Marketing and Sales Coordinator provided a quote in a timely manner. The Service Coordinator worked with my schedule to provide a service time.The Plumbers did a great job in replacing the water pipe connections to the faucet and sink along with the pipe connection to the dishwasher. The replaced PVC drain line and vent under kitchen cabinet

Mike Mazanek

1693502104

Excellent service again - Cory and Chris were very informative and professional. A second time my trust in Poole's was rewarded.

944 Dude

1692639009

We had an intermittent water leak that we had not been able to isolate. Unfortunately, it got much worse on a Friday night and we needed help. Henry with Poole's was very professional and polite. We got the job done quickly and with minimal mess. Will use again.

Maryann Johnson

1692033640

We had a break in our water line that was on our side of the meter so it was our responsibility. Pooles Plumbing was so helpful, Jessica is so knowledgeable, professional, and very kind as well. It was fixed in good time and Keith and his partner were just wonderful. Thank you for quick and thorough action.

Harriet Chen

1690318742

We ordered the Tank-less water heater maintenance service -Descaling & Flushing. Mr. Earl performed the excellent service and ran extra miles to check my bathroom's water flow. He detected the possible problems and fixed it. Now, I can enjoy my hot water shower without any interruptions. Thanks! Earl! for your services!

Carolyn Fanjoy

1689283052

I had a problem with a toilet line stopped up. Carrie was so helpful in getting help to me quickly. She also scheduled several more follow-up that needed to be done. She could see how anxious I was about this. and went out f her way to reassure me that they would take care of this problem. Coery came and did a great job. I appreciate all they did for me.

Srinivas Mandala

1689098381

Quick, reliable and affordable service.

Christina Dendulk

1687295452

We have used Poole's Plumbing for several of our managed properties as well as our residence. Poole's Plumbing staff and technicians are professional and friendly. Highly recommended!

Chris Georgoulias

1687090146

We had two aging original water heaters, one electric and one direct vent gas that needed replacing. Pooles was one of three places that I got quotes from and their quoting rep, Bill, immediately impressed me with his attention to detail and knowledge of what my options were. Bill took measurements inside and out and talked about the exact process for similar replacements or a switch to tankless. In our case, I decided that it made the most sense to convert to tankless and it was clear that they were pros at doing that conversion. The quote also came in the lowest which was a great bonus, but since this is critical house infrastructure I was weighing the decision more on the expertise exhibited at the quoting stage.When it came time for the install, the techs Henry and Dylan did a fantastic and expert job. They mounted the new unit to the wall, plumbed in a dedicated gas line from the outside meter and very cleanly and neatly plumbed the unit in with our existing water lines and recirculation system. All of the visible hot lines were insulated for efficiency and you can almost not tell we used to have tanks. The before and after photos speak for themselves. They were done in a day and the inspector had no concerns whatsoever. VERY satisfied customer here! Thanks Poole's!

Amy Bonilla

1686576135

I was very impressed with their quote process, price, timeliness of scheduling, arrival time, professionalism, and work. I would recommend them and will use them again.

1686077464

1686061312

1685563376

1684280292

Had a wonderful experience with Poole's - helpful, experienced people who did a fantastic job. Thank you!

Adam Taylor

1684162177

I was having some issues with my Rinnai water heater, and noticed that on the Poole's Plumbing trucks in front of me in traffic, it said they worked on Rinnai water heaters in particular, so I gave them a call.The two young men they sent were courteous, polite and knew their trade. They cleaned up my old Rinnai and asked me to let them know if the issue persisted, though they seemed confident it wouldn't.So far, so good.I'll be calling these guys back for anything else I run into plumbing-wise.

Donnie Smith

1683290248

Professional, friendly and competent. Lived up to their motto "plumbing done right the first time." Thanks.

Robert Welch

1682525065

We are exceptionally pleased with Poole's Plumbing -- the people and process.From the initial call to Poole's thru the thorough estimate, timely and efficient install, and follow-up to ensure our satisfaction and rebates, we were very impressed with the courtesy and efficiency of all concerned. They offered us the best product and price, as well as the most prompt install to meet our needs. They delivered as advertised and promised.We have continued to use Poole's for new fixtures, outside faucet replacement, etc. and they continue to be prompt, courteous, professional, and helpful with options and insight. Poole's is pour first choice for nay and all plumbing and general service needs,We most definitely recommend Poole's to our friends and family.

Dave

1682173570

Contacted Poole's Plumbing via their website. Asked for an estimate to replace our hot water tank. Process was simple and easy. Poole's contacted us and provided a solid quote with a good product. Installers were prompt, professional, and completed the job in a timely manner. Great job all around and will use again in the future. As a DIY'r, I am very pleased with price and workmanship.

Amanda B

1682167603

We recently moved to the area and needed a day’s work of plumbing tasks completed from installation of faucets and toilets to replacement of our shut-off valve. It was obvious that when the person came out to do the estimate, we had the right company. From the estimate to the end of the work, we were impressed with the knowledge, skills, and professionalism. We wouldn’t hesitate to use Poole’s again. Thank you!

Rhea Deroian

1682081326

Called Poole’s for a couple issues and they managed to come out and fix everything same day. Both Tim and the entire team were great. Would highly recommend! Thank y’all!

Stephen Andreasen

1681392015

Got a new hose bib installed that is more centrally located for my wife's garden. They even installed an extra shutoff (at no extra cost) in the crawlspace to prevent it from freezing on the outside during the winter. The team was responsive, professional and reasonably priced. Very happy with their work and will continue to use them for future plumbing projects.

Christopher Allen

1680534621

These guys are great. Have used them at my own house and rely on them in emergency situations at work. They're responsive, timely and knowledgeable. Should be your first stop for plumbing needs.

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Homeowners Helper 620 The BUZZ Poole’s Plumbing Takes Live Questions about Plumbing Problems

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Contact & Location

Poole's Plumbing, Inc.

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About Us