Plumbing News and Tips for Homeowners in the Raleigh NC Area, New Product Reviews, Water Heaters and Tankless water heater advice from local certified plumbers.

24/7 Emergency Service


At Poole’s Plumbing, we understand that some plumbing issues cannot wait until tomorrow, which is why we are available 24/7 for emergency plumbing services. To reach our on-call technician, call our main number and select option 9 to be transferred directly to the technician. Once you’re on the phone with our plumber, one of two things will happen:

  1. Our service technician will come fix your problem right away.
  2. The service technician will provide a temporary solution to get you through the night, and help avoid emergency call out fees


What classifies an emergency?


  • No Hot water
  • Leak on a fixture that could possibly damage the cabinet, flooring or ceiling
  • Sewage back-up that effects the whole house
  • Water leaking in such a way that it will damage house

Tankless Water Heaters Installation & Repair


Want the ultimate hot water experience? Tankless water heaters produce endless hot water using less energy than the most efficient storage tank style heater. Poole’s Plumbing partners with Rinnai to provide the best quality tankless installation in the Triangle. Call us today for a free estimate and soon be experiencing endless hot water!

Already have a Rinnai tankless? We can provide maintenance or repair as well! Check out our maintenance page for further information.


Why Rinnai Tankless Water heaters?


Only Rinnai offers the quality and reliability that is built on a 45-year history of innovation and improvements. Rinnai provides superior customer support before and after the sale with an industry-leading 12-year limited warranty.


History and Experience


Rinnai has over 30 million tankless water heater installations worldwide. We have been efficiently heating water since 1964, and selling our heating appliances in the U.S. in 1974. Rinnai is the world’s largest gas appliance manufacturer.


The Rinnai System


The Rinnai system is a comprehensive solution that takes advantage of the tankless water heater’s efficiency and flexibility. Use the efficiencies of your Rinnai tankless water heater to heat your home. Utilize controllers to set precise water temperatures, for multiple locations in your home. This ensures comfort and prevents scalding accidents. Further, our unique concentric venting system, for units installed inside the home, only requires one penetration for both intake and exhaust. This proprietary vent pipe takes the guess work out of using the proper materials, maximizing safety and space usage.


Awarded Best Tankless Water Heater


Rinnai is the 2010 Builders’ Brand Leader as chosen by home builders in Builder Magazine. The Alliance to Save Energy awarded Rinnai their prestigious Super Nova Star Award for energy efficiency and Bestcovery.com chose Rinnai as The Best Tankless Whole-House Water Heater.


5-Year Labor Warranty


With a Rinnai tankless water heater, you’ll have peace of mind with an industry-leading 12-year limited warranty on the heat exchanger. And, effective April 1, 2011, Rinnai now offers extended limited warranty labor coverage of up to 5 years from the date of purchase on select models of Rinnai tankless water heater when used in a residential hot water application.


Total Product Support


Rinnai provides superior customer support before and after the sale. We are available to answer all of your questions. Additionally, we are available toll-free to our dealers 24-7.


[audio:https://www.poolesplumbing.com/audio/Homeowners-helper-12-11-2010-Pooles-Plumbing.mp4]
Joe, Tim and Bob Poole of Poole’s Plumbing, a local Raleigh Plumber sit down with Marty Jones host of Homeowners Helper on 620 The Buzz to help homeowners with plumbing and home plumbing care protection. Listen now for all types of home care Tips.

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