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Plumbing is one of those unglamorous but essential services that everyone needs to call on from time to time. With luck, most your dealings with a plumber will be planned in advance, but it’s almost certain you’ll face an emergency at some point.

When you’ve got water gushing down your walls, you don’t want to be scrabbling for a good plumbing company to come to your rescue. It pays to do your research first, so that you have a number to call without delay. Here’s what to look for when finding a good plumbing company.

 

Availability

Does the company offer a 24-hour call-out service? Are there any charges for attending your home at unsocial hours? Will they guarantee to fix the problem on their first visit, or at least to make it safe and prevent further damage? In an emergency, you need help straight away, so make sure you know the answer to these questions in advance.

Experience and Qualifications

It’s vital to ask how long the plumbing company has been providing their services, and which qualifications the individual plumbers possess. Is the company as a whole regulated by any trade association or official body? These questions are particularly important if the work involves gas or electrical components, when safety is absolutely crucial.

Who’s Actually Doing the Work?

Is the person you speak to the one who will be carrying out the work, or will it be an employee or even a subcontractor? Any of these options can be perfectly acceptable. For your own peace of mind, however, you may want to first meet the person carrying out the work, especially if the job is inside your home.

Liability Cover

Is the company properly insured? If something goes wrong, you need to know that you won’t lose out financially, and so it’s essential they have a comprehensive liability insurance policy in place.

Warranty and Guarantees

It’s also a good idea to ask what will happen if you’re unhappy with the work for any other reason. What’s the procedure if you’re not satisfied with the job that’s been done? For how long will the parts they’ve used be under warranty, and will they replace them without a call-out charge if needed?

Prices and Payment

Although the exact prices will vary depending on the details of the work, you should ask the typical costs for a range of common jobs so you can get a rough idea of the expense involved. Also, is payment required upon completion or partly or fully in advance? Are installment terms available?

Plumbing work is often needed in an emergency situation when you have no time to waste. Asking these questions of a company in advance will ensure you can get quick and efficient assistance when you need it most.

Kohler Water Saving Products

In the continuing effort to help you, the customer, become more aware and less wasteful with your household water usage, the name you can always trust in Raleigh NC plumbers, Poole’s Plumbing is an authorized dealer of Kohler Water Saving Products, that can be installed and start you on the road to saving immediately.

In a section titled, “Save Water Every Day,” at Kohler’s official website, they explain in detail how each of the Kohler Water Saving Products is designed to get you starting to save. In the page’s first paragraph, it explains, “At Kohler, we believe great design is form and function in perfect harmony with the environment. This means designing products that don’t just look beautiful and perform exceptionally well, but also use significantly less water.” The post concludes, “Because lowering your water usage shouldn’t mean lowering your standards.”

Further explanation is given as the page goes detail about each individual type of Kohler Water Saving Products, starting with water-saving toilets. “Switching to a water-saving toilet is the single most effective change you can make in your house to conserve water,” is exactly what the experts at Kohler say in this description. The page then goes on to explain that through utilizing the most innovative and latest technologies in plumbing for their Kohler Water Saving Products that the consumer will not have to give up any of the performance they expect to conserve.

Showers are the next item discussed among Kohler Water Saving Products. Noting that a change to a water saving showerhead or hand shower can “make a big difference when it comes to saving water and energy.” As with the comment on the performance of the toilets not suffering one bit, the Kohler site notes, “your showering experience will still be every bit as luxurious as you’d expect a Kohler shower to be.”

The third and last of the Kohler Water Saving Products discussed are kitchen and bathroom faucets. “Our water-saving faucets feature the quality, design and performance you expect from Kohler. So you can have a great-looking bathroom and kitchen, while also feeling great about conserving water.”

Kohler Water Saving Products

Being an authorized dealer of Kohler Water Saving Products, the Raleigh professional plumbers at Poole’s Plumbing can not only install, but also help you to select the products and appliances that best fit you and your household. For more information on Kohler Water Saving Products, visit their website at us.kohler.com.

Souther Ideal Home Show

Souther Ideal Home ShowWith hundreds of experts representing the most trusted names in landscaping, decorating, remodeling, and home building, the Southern Ideal Home Show Raleigh is the Triangle’s Largest Home and Garden Event of the Fall Season. Stop by the “Kitchens and Bath” section at Exhibit #2310 and visit the Raleigh plumbing experts from Poole’s Plumbing for some helpful tips and ideas as well as some fantastic deals.

Southern Ideal Home Show Raleigh

Poole’s Plumbing

Exhibit #2310 in the “Kitchens and Bath” Section

Friday, September 23th — Sunday, September 25th

North Carolina State Fairgrounds

1025 Blue Ridge Road, Raleigh NC, 27607

raleigh-plumber-interview