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The undisputed experts in tankless water heaters across the Raleigh and entire Triangle area is Poole’s Plumbing, who specialize in the installation and maintenance of Rinnai Tankless Water Heaters.

While many brands have followed their lead, the innovators and pioneers in the field of home heating solutions without question is Rinnai. When asking why you should choose Rinnai Tankless Water Heaters for your home or place of business, one must only look at their history and their consistency in continuously raising the standard in water heating throughout the company’s near century in the industry.

Rinnai Tankless Water Heaters

Design and Manufacturing

The first reason to opt for a Rinnai Tankless Water Heater would be the thorough process behind their design and manufacturing of each product, which has allowed for them to stay a step ahead of others in the industry for almost 100 years. Rinnai employs in access of 600 engineers that strictly work on researching and then developing their products. With the main focus always being on precision assembly and advanced automation every one of the Rinnai Water Heaters and all other items manufactured at the Rinnai facilities go through a thorough live fire testing process before they are shipped.

Enhancing Comfort at Home and the Work Place

The precise engineering of Rinnai Tankless Water Heaters deliver a “smarter kind of comfort” whether you are at home or in your place of business. The innovation behind their high-efficiency water heaters allows for an endless supply of hot water even when multiple tasks are being done at the same time. Thus, if you have more than one child and a bath is running for one at the same time the other must be in the shower…no worries. Laundry machine running while you need to do the dishes? Once again, no worries as the Rinnai “on-demand heating” simply put means hot water is always available, eliminating the need to schedule out water usage or prioritize activities in your home with a fear of running out of hot water.

A similar comfort can be had in a commercial setting such as a restaurant, school, hotel, or multifamily residence with the convenience of an endless supply of hot water. Overall operating costs are reduced and the sleek designs of Rinnai Tankless Water Heaters also saving on precious space make the units additionally attractive in a commercial setting.

Efficiency Equals Savings and Safety

Operating on an “as-needed” basis, Rinnai Tankless Water Heaters can reduce utility costs through using up to 40 percent less energy that a traditional system. The efficient operation of Rinnai Tankless Water Heaters can also maximize LEED certification and help to give you a more favorable HERS rating. On top of financial savings, precious space is saved in your house with the compact design of Rinnai Tankless Water Heaters and the unique copper heat exchanger on these units make for the most durable and safest water heaters you can find.

Unmatched Reliability and Tradition

Rinnai Tankless Water Heaters, much like any of the other products bearing their name, give the customer a sense of comfort and piece of mind with an unparalleled track record of reliability. As explained at Rinnai’s website,, “For Rinnai, reliability is a commitment to excellence that’s built into every product we make. The result is nothing less than the world’s most efficient, longest-lasting tankless water heaters and home heating solutions. From the beginning, Rinnai America has continued a tradition of creating solutions that enhance the way people live. That tradition has grown even stronger today.”

Rinnai Tankless Water Heaters

Just as the professionals at Poole’s Plumbing are known as the authority and experts on water heaters in the Raleigh area, Rinnai is the brand synonymous with consistently “changing the water heater game” and utilizing the latest in technology to bring consumers the most reliable and efficient product for their dollar spent. To view all the Rinnai Tankless Water Heaters and other products that can be installed for you by the professionals at Poole’s, visit rinnai.us.

High Efficiency Toilets

With the always evolving technology in bathroom appliances giving you many selections to choose from, no companies innovative designs and features may be a more sound choice than Toto High Efficiency Toilets, of which the Raleigh professional plumbers at Poole’s Plumbing are an authorized and licensed dealer of.

Toto offers three different choices in their “water innovations” line of High Efficiency Toilets, with all options focus on conveinience and conservation as well. All three of these advanced flushing systems also specializes in keeping your High Efficiency Toilets bowl clean with efficient usage of water. The “Water Innovations” from Toto are:

The Tornado Flush

Using two powerful nozzles to siphon water and by harnessing both the energy of gravity and water, this method efiiciently maximizes cleaning with remarkably efficient water usage. The perks of the Tornado Flush include:

  • Dual-nozzle water propulsion system
  • More Powerful flush
  • 1 gallon or 1.28 gallon per flush
  • Cleaner bowl and less cleaning

High Efficiency Toilets

The E-Max System

Usage of an extra-large siphoning jet combined with a wider three inch valve, this system gives you a consistently powerful flush. Not only does the usage of only 1.28 gallons per flush give you great water savings, but the “E-max” is also a very quiet flush. Special features include:

  • Large siphon jet
  • Powerful, quiet flush
  • Pilot-operated fill valve
  • Clean shutoff at any water pressure

High Efficiency Toilets

 The 3-D Tornado Flush

The newest innovation that Toto has added to its High Efficiency Toilets, this is described at totousa.com as “ a flushing system not only featuring three powerful nozzles that create a centrifugal, cyclonic rinsing action but also the option of choosing between 0.9 or 1.28 gallons per flush. This technologically-advanced high-efficiency system is remarkably effective, saving you up to 35% more water than the standard 1.6 GPF. The modern hole-free rim design also means that it performs more consistently and is easy to clean.

High Efficiency Toilets

For more information on the “Water Innovations” and specific models of Toto High Efficiency Toilets featuring each of the options detailed above, visit the “People Planet Water” section at totousa.com.

Tankless Water Heater External Maintenance

The Raleigh professional plumbers at Poole’s Plumbing are the number one water heater specialists across the Triangle area, however, even if you have been enjoying the water savings and convenience of a tankless unit you had installed by us, to ensure you keep your hot water flowing, here are several things that you can do at home to perform important Tankless Water Heater External Maintenance.

As noted in a series of articles which include video instructions at the official Noritz website that can be found here, the first step in your Tankless Water Heater External Maintenance is to do an inspection, visually around the unit. Take a good look to make sure there are absolutely no combustible materials present can help to avoid a future hazard. One thing to look for is any type of discoloring on the outside of your tank and its remote control. Wipe this outside surface first with a wet cloth and then be sure to dry it, as despite being water resistant, your water heater is not waterproof. In cleaning the remote control never use oil or fatty detergents or benzene, as either of these can and will be harmful to it.

Tankless Water Heater External Maintenance

Much like the first simple step above of Water Heater External Maintenance, next, simply listen to your water heater to be certain that you don’t hear any abnormal sounds as the unit is operating. If you do hear something that you find abnormal, it is best to troubleshoot this type issue with one of the water heater specialists at Poole’s.

Checking for leaks in the pressure release valve may seem obvious, but this too is a part of Tankless Water Heater External Maintenance that can help to avoid a larger issue down the road. You will want to open the valve to make sure that it turns off correctly and that everything is working as it should. If you do find a leak or drip in the pressure release valve, it will need to be replaced. A thorough check of all connections to the water heater to make sure everything correctly fits can also help to detect leaks and save on a much larger problem occurring down the road.

If your water heater is a DV condensing model you will want to regularly check for dust or soot that has collected in the exhaust. To do this, you will want to use the end of a screwdriver to remove the screen from the intake valve and check for any type of debris. Before putting it back in, thoroughly clean both sides of the screen with a brush and some water, then allow it to fully dry before placing it back in. This will help to ensure that there can be proper airflow into the system.

Tankless Water Heater External Maintenance is crucial in keeping your flow of hot water steady and plentiful and by following these simple at home tips you will be more likely to catch a potential problem or issue before it becomes disastrous and costly. Our next post will be a second part in doing Tankless Water Heater Maintenance with a focus in that entry on how to maintain the internal area of your unit.