Poole’s Plumbing, Inc was created by Robert K. Poole in 1999, when he started with two men, a truck, and a dream. Bob aspired that one day his company would be one of the top plumbing contractors in the area. Thanks to customers like you, his dreams have become a reality. Twenty plus years in business may seem like a long time, but at Poole’s, we are just getting started
The owner and founder of Poole’s Plumbing, Inc, Robert K. Poole, has a philosophy for success that mainly focuses on surrounding himself and his company with motivated, qualified, and confident people. Therefore, Poole’s Plumbing prides itself on attracting the very best people to help achieve its goals.
At Poole’s Plumbing, we understand that some plumbing issues cannot wait until tomorrow, which is why we are available 24/7 for emergency plumbing services. To reach our on-call technician, call our main number and select option 9 to be transferred directly to the technician. Once you’re on the phone with our plumber, one of two things will happen:
- The plumber will come fix your problem right away
- Your plumber will provide a temporary solution to get you through the night and help you avoid additional fees for emergency
What classifies an emergency?
- No Hot water.
- Leak on a fixture that could possibly damage the cabinet, flooring or a ceiling.
- Sewage back-up that would keep the you from being able to use plumbing in the other parts of the house.
- Sewage back-up that effects the whole house.
- Water leaking in such a way that it will damage house.
We service up to one hour from our business location in Garner.
If you are unsure if we service your area, please call us directly at 919-661-6334.
Does Poole’s Plumbing provide free estimates?
Answer: Poole’s Plumbing does provide free estimates, but only for larger jobs such as main water and sewer repairs/installations, tankless water heaters, bathroom remodel, whole house re-pipes, RPZ installations, etc. We can give estimates over the phone for most tank type water heaters and other routine plumbing services.
What is Poole’s Plumbing pricing system?
Answer: At Poole’s Plumbing, there are no hidden charges. We believe our clients should know what their costs are up front before we perform any plumbing service on their home. Therefore, we have devised pricing to reflect the quality of our services. Our technicians will ALWAYS give you the price upfront and PRIOR to performing any work so you will ALWAYS know exactly how much you are going to pay.
Does Poole’s Plumbing offer warranties?
Answer: We do offer 1-year labor warranty. We offer a wide range of warranties depending on the product that you install. Contact Poole’s Plumbing today to find out more!
What payments do you accept?
Answer: We accept cash, checks, and all major credit cards (American Express, Discover, Mastercard, and Visa).
Does Poole’s Plumbing provide 24-hour service?
Why is it so important to use a licensed plumbing company?
Answer: You wouldn’t go to a doctor that wasn’t a “real” doctor, would you? At Poole’s Plumbing, we are serious about our commitment to providing quality service while upholding all of the State of North Carolina’s plumbing codes. Unlicensed plumbers are no more than helpers and handymen. Lack of permits & inspections can prevent the sale of a home and even the payment of an insurance claim. Don’t take a risk when repairing your home; hire a licensed plumber.
Why do I need a company with all this insurance for?
Answer: If you hire a company to work in your home, you assume many liabilities if they don’t carry the proper insurance. A responsible company like Poole’s Plumbing will place their insurance behind their work, which means that you’re protected in the event of an unfortunate accident or similar issue. You deserve this when hiring a professional.
Contact Poole’s Plumbing
We thrive on open communications and would be happy to talk with you about your plumbing needs. Contact us today and get the best price in town. Fill out the form below and our office staff will be in contact within 24 hours of submission. Need expedited service? Call us directly at 919-661-6334.