Testimonials

10 thousand Satisfied People and Counting Since 1999

Discover for yourself why Poole’s Plumbing is one of Raleigh’s most respected professional plumbers!

I wish that I had called you years ago.

I wish that I had called you years ago. Every year we got a lot…

Poole’s found and cleared our immediate problem

"We are delighted with Poole’s Plumbing! I know for a fact,…

Definitely trust Poole’s!

I first called Poole's about replacing my aging water heater…

Honest, great communicators and do good work.

Honest, great communicators and do good work. The person who…

It’s after 5pm on Friday…where else would you get a company to install a water heater other than Poole’s Plumbing…

“It's after 5pm on Friday...where else would you get a company…

I always call Poole’s Plumbing.

Installed anti-siphon hose to dishwasher drain as requested…

Cleared all the slow drains

Cleared all the slow drains. Replaced leaking sink faucet with…

I would give them a halo if I could

One of the tub faucets had gotten loose so Poole's Plumbing…

Our experience with Poole’s Plumbing was very positive

“Our under sink (and 40 yr old) plumbing had collapsed while…

All I can say is wow……

“ All I can say is wow…...start to finish I was very impressed…
Poole's Plumbing
Excellent
4.8
Based on 246 reviews
review us on
Amanda Fritts
Amanda Fritts
We had an "emergency" where our new fridge was delivered and delivery team said our water line was bad and they couldn't hook it up. We were without water and needed a plumber ASAP to fix the line - and Poole's was at our house within the hour! They were professional, super kind, and did great work. We will now be using Poole's for all of our plumbing needs and are so impressed with their team!
John Zacharias
John Zacharias
Excellent work. Professional and courteous.
Sue Reid
Sue Reid
Prompt and efficient work done, plus personable. Reasonable prices too! I will continue to use them for my plumbing issues.
Kenny's Tree Removal
Kenny's Tree Removal
As the owner of Kenny's Tree Removal, I am pleased to share our positive experience with Poole's Plumbing. Following an unexpected incident involving a customer's water meter, we reached out to Poole's Plumbing for assistance. They responded promptly and provided same-day service. We were very satisfied with their efficient work and found their pricing to be fair, especially considering the last-minute nature of the request. We highly recommend Poole's Plumbing for their professionalism and reliable service
Rylee Cross
Rylee Cross
Dylan and his counterpart (wish I caught his name!) were awesome. We called them due to some toys being stuck in our toilet (toddlers handiwork) which they were able to quickly retrieve. I then mentioned to them a leaky exterior faucet and they were able to fix the issue within the same visit. Reasonable cost and exceptional service.
Ed Beusse
Ed Beusse
Poole’s did a great job for us, from the customer service, new water heater installation to any follow up and annual services. All good.
Janie Sutton
Janie Sutton
We called on Thursday due to a leaky toilet. She told us someone would be there Friday afternoon! Sure enough, they called at 12:30 and said they were on their way. They completed the job quickly, did a great job, were very polite and the price was reasonable. A week later, still no leaks! Great job!
Deepak Nair
Deepak Nair
Just had a great experience with Poole’s Plumbing…our water heater was not heating the water enough and we called them on Saturday, they came on Sunday morning and fixed the issues in minutes at no charge. We appreciate the kindness and expertise!
Jen Mahlum
Jen Mahlum
I highly recommend Poole’s Plumbing! They have replaced my water heater, fixed a broken pipe, fixed broken valves under my sink and replaced pipes so my outdoor faucet worked. Each and every time they were outstanding and most importantly very fairly priced! For all of the experiences, it was the first time repairs came in far under what I expected. This last visit, Henry and John were particularly great, Henry inspected all of our toilets to make sure there wasn’t any water leak, because when they looked at the water meter it was moving slightly when the water had been turned off. He went above and beyond. The office staff is great also, very courteous and responsive and make sure to get you what you need.
Maria Eapen
Maria Eapen
Process of installation of a water heater went smoothly from the estimate, to scheduling a date and time to the installation.
Response from the owner: Hi Maria,Thank you for taking the time to share your experience with us! We're delighted to hear that the installation of your water heater went smoothly and that you were satisfied with our service from start to finish. Our team strives to provide seamless and efficient service, and your feedback is greatly appreciated.If you have any further questions or need assistance in the future, please don't hesitate to reach out.Best regards, Poole's Plumbing
js_loader
Poole's Plumbing
Good
3.7
Based on 12 reviews
review us on
most time it is very good to listen to your instinct, after i failed several times trying to trade on my own many told me it is never profitable but i didn't listen and i went for further research and behold i was referred to Mrs Alicia Malone who help me to trade and manage my account and believe me i have made a lot from this. i appreciate her so much and i will also use this medium to encourage those who are giving up to give her a try and you will see how great she works.. contact her on
Email; aliciamalone770@gmail.com
WhatsApp:+1 (920) 265-5873
I had a problem with my Rinnai hot water heater. Poole’s came out the same day I called them, diagnosed the problems, fixed everything, and charged me a fair price for the work. Wonderful, honest people.
Highly recommend! They got me on the schedule quick and were earlier than expected on the day of my appointment. The gentlemen were polite and respectful of staying socially distant. It did not take them very long to replace and fix the outdoor water faucets. They explained what they needed to do and it did not cost near as much as I was expecting! Very pleased with my service!
Sorry if this posts twice. Poole's was recommended to me last night to replace a hot water heater. I called @ 7:10 this morning and spoke with Carrie. She was able to give me a quote on the phone after I sent pictures to her. The installers were here @ 11:20 to work. Blake and Cory were super nice and helpful- they answered my MANY questions!! The price was way better than the first company I contacted and the job was finished in half the time I was quoted from the other company. So glad to find a reliable plumbing company!
Had these folks install a new hot water heater in my home. Has been a fantastic experience. The sales guys and install team were both very through. Great craftsmanship, and worked within the time frame I was given. They even went out of their way to reschedule inspections so the job would be done faster. I got a fair price versus similar outfits, and PSNC. PSNC was actually the cheapest, but salesmen never sent me a quote. Plus, let’s face it, utility company will do half a** work.
js_loader