I first called Poole’s about replacing my aging water heater with a gas tankless version (the particular dealer connected the two of us). They came out, assessed my current setup and gave me a pretty good offer. At the time, my existing water heater still worked, so I was putting the project off for the time being (mostly to save up for this project).

Fast forward several months, and the existing water heater is literally on its last legs. I wanted to do my due diligence so I called some other companies to get competitive pricing. A LOT of other companies. Poole’s beat every single one of them on price. Some companies wanted 2x or 3x the amount that Poole’s quoted me, for an inferior product! It was worth the experience to know that not only was I getting a good deal, I was going to be working with knowledgeable professionals. Definitely trust Poole’s!

— Catherine Mears