While there are many ways that you can try and prevent plumbing emergencies that come about in the winter months due the the colder temperatures, sometimes you find yourself in a situation that you need a professional. Poole’s Plumbing, the Raleigh Emergency Plumbers has several tips and steps to follow in the case of frozen, cracked, or burst pipes from the freezing conditions.

Raleigh Emergency Plumbers

Despite all of the measures discussed in the first of these two posts by the Raleigh Emergency Plumbers at Poole’s Plumbing detailing several ways that you can try to prepare and avoid a winter plumbing situation, sometimes these issues do occur. In the case of a faucet freezing up or a similar type issue, there may be some steps you an take to rectify the issue yourself, but in more complicated cases, it is always best to call the pros at Poole’s and leave the work to our staff of Raleigh Emergency Plumbers.

In the case of an indoor faucet at your home or place of business freezing up, the following tips if followed may help you to nip the problem in the bud before any larger problems arise.

  1. Open and then leave the doors to any cabinets below your faucets opened so that more heat can get to them
  2. When you notice that it has gotten extremely cold, run a mall bit of water from every valve in your home daily and let the water drip or trickle slowly into your sink.
  3. Be sure to keep all rooms in the house heated and let the warm air circulate freely throughout your entire home.

If you do wind up with a major issue because of the freezing winter temperatures, such as burst or cracked pipe, you will more than likely need to call the Raleigh Emergency Plumbers for a service call. However, the following four steps can help if the pipes have frozen up on you and possibly avoid a more serious problem.

  1. To make sure you have no problems when the ice does melt inside the frozen pipe, turn off your main shut off valve.
  2. To relieve the pressure in the faucets, leave them turned on as the ice melts.
  3. Use either a heat gun or a hair dryer to help thaw the pipes.
  4. Remember that under NO circumstances should you use any type open flame or torch to attempt to thaw the pipes.

Freezing temperatures are just around the corner, and by utilizing the tips from the Raleigh Emergency Plumbers at Poole’s Plumbing in both this article and the previous post on their blog, you can take serious measures against a winter plumbing disaster. To see the previous blog post for these other tips, visit the Poole’s Plumbing blog at

Before picking up the phone to call your Raleigh Emergency Plumbers at Poole’s Plumbing, it is a wise decision to become more familiar with your homes’ main water shut off valve, where it may be located and how to turn it off.

If a plumbing emergency occurs, such as a broken water pipe or even an overflowing toilet that is sending water rushing across your floor, it is best to know where your main water shut off valve is, rather than figure it out as the water continues to flow freely across the floors of your home. While sinks and toilets do have their own valves, they can stick and in that case you still would need to locate the main to stop the flooding.

Raleigh Emergency Plumbers

The location of your main water valve can depend on where you live, actually.  Usually, in southern locations like this area, the valve is located outside of the home. In most cases, it will be toward the front of the house and near an outdoor hose faucet. However, it should be noted that in some cases the valve is located inside the homes’ meter box. If this is the case, making sure to have the key to that box in an emergency situation is a must.

Equally as important as finding where in your house the main water shut off valve is, is knowing how to actually shut it off. Most off these can simply be turned off by hand, while other could require a wrench, but either way always remember to turn the valve to the right to turn them off.

Making sure that everyone in the family, including the little ones, know where the valve is and how to turn it off correctly is a good way to avoid an unexpected plumbing catastrophe. Keeping the number or even a business card from your Raleigh Emergency Plumbers at Poole’s Plumbing near the valve so once it is shut off in case assistance or repairs are needed is also a good idea for the times when you may not be home and there is an emergency situation.