Poole's Plumbing has saved me more than one. Most recently, while dealing with a death in my family, I had a leak with my hot water heater. Makayla worked with me to figure out a solution and plan. Joseph came out one day to drain the water heater and cap it off. Another gentlemen came to get information to provide an estimate. The estimate was far more than reasonable and fair. Makayla arranged for the install and then on that day, Joseph came out and did the install. An electrician had to come as well to ensure all was in order. All of the individuals above went above and beyond and were nice, polite and kind, but most of all, they were gracious and understanding. I will continue to use Poole's Plumbing and recommend them to everyone I know. They truly care about the customer and about providing a fair and reasonable price.

This is my second experience with Poole's. I've been fully satisfied with the work done in both cases. They did a great job with replacing my kitchen sink and increasing my water pressure (well). Will def use them again for my plumbing needs

Very knowledgeable and trustworthy individuals working for Poole's Plumbing. They identified issues with our toilet and fixed them without overcharging or any sort of issues thereafter. Will look here for future projects!

I thank myself every day that I went with Poole's Plumbing for my water heater change. From the estimate to the installation, everything went very smoothly. The price was by far the best I got and the service was perfect. I highly recommend using them and I will definitely give them a call next time I need a plumber.

Prompt and didn't try to upsell anything. Nice people all around.

Prompt and didn't try to upsell anything. Nice people all around.

Poole’s Plumbing as brought back the art of Customer Service to the former glory of what it used to be. This is the first time I have used this company, but it certainly will not be the last. The Technicians were kind and knowledgeable and the workmanship was impeccably neat. The office management was also kind and professional and set the tone for how this whole series of events panned out. Promptness and attention to detail while carrying a smile seems to be the normal mode of operation for this company and its’ associates. I would highly recommend them to anyone who wants excellent work, and the kind of customer service that used to be a daily occurrence from ALL reputable companies. Poole’s has set the standard pretty high.

I have used Poole's for all my plumbing needs since 2000. Never had anything but fantastic service and caring employees. Would highly recommend 100% .

I have been a Poole's Plumbing customer for about 10 years. Their service has always been excellent from the scheduling of your appointment with their pleasant customer service reps to the quality of the plumber who arrives at your door to take care of all of your repairs or replacements.They are quick to return to handle any adjustments that may be necessary after the repair has been completed(which is very rare) and honor all of their warranties- no hassles . They want you to be completely satisfied with the work completed. Give them a try!

City of Raleigh refused to come out to inspect a leak that was soaking my lawn with waste water. Since it was in my yard and not puddling in the street, they said it was my problem and told me to call a plumber. My friend recommended Poole's.
I cannot say enough about how helpful and kind these folks are! From the on-call technician, Joe, to Supervisor Tim Carlin (aka: Superhero), who stayed on City of Raleigh for a WEEK until he got them to come out and repair the leak on their main line. In the midst of it all, I had to leave town and Tim assured me he would see it through. He even stayed in touch with my HOA president with updates. KUDOS to this team!
I will never use another plumbing service. Thank you, Poole's!!

most time it is very good to listen to your instinct, after i failed several times trying to trade on my own many told me it is never profitable but i didn't listen and i went for further research and behold i was referred to Mrs Alicia Malone who help me to trade and manage my account and believe me i have made a lot from this. i appreciate her so much and i will also use this medium to encourage those who are giving up to give her a try and you will see how great she works.. contact her on
Email; aliciamalone770@gmail.com
WhatsApp:+1 (920) 265-5873

I had a problem with my Rinnai hot water heater. Poole’s came out the same day I called them, diagnosed the problems, fixed everything, and charged me a fair price for the work. Wonderful, honest people.

Highly recommend! They got me on the schedule quick and were earlier than expected on the day of my appointment. The gentlemen were polite and respectful of staying socially distant. It did not take them very long to replace and fix the outdoor water faucets. They explained what they needed to do and it did not cost near as much as I was expecting! Very pleased with my service!

Sorry if this posts twice. Poole's was recommended to me last night to replace a hot water heater. I called @ 7:10 this morning and spoke with Carrie. She was able to give me a quote on the phone after I sent pictures to her. The installers were here @ 11:20 to work. Blake and Cory were super nice and helpful- they answered my MANY questions!! The price was way better than the first company I contacted and the job was finished in half the time I was quoted from the other company. So glad to find a reliable plumbing company!

Had these folks install a new hot water heater in my home. Has been a fantastic experience. The sales guys and install team were both very through. Great craftsmanship, and worked within the time frame I was given. They even went out of their way to reschedule inspections so the job would be done faster. I got a fair price versus similar outfits, and PSNC. PSNC was actually the cheapest, but salesmen never sent me a quote. Plus, let’s face it, utility company will do half a** work.