Testimonials

10 thousand Satisfied People and Counting Since 1999

Discover for yourself why Poole’s Plumbing is one of Raleigh’s most respected professional plumbers!

Problems addressed and solutions offered

“I had the following plumbing issues: - Hot water heater…

No better choice

“Very helpful. Always on time. Very professional. Always…

Poole’s plumbing saves my day and probably my home

“Woke up on a recent Saturday morning to water running. Could…

Top Notch Organization

"An exceptional organization. Larry and Tom arrived at my home…

Great solutions using a great product!

Poole's was the only quote out of three I received for a tankless…

Very pleased with people and service

I had used Poole's Plumbing in the past to replace old faucet…

I have HOT Water

I asked Poole's Plumbing to come out and see how I can get…

Gary & Kevin did an excellent job with the plumbing repairs

“Just wanted to say that Gary & Kevin did an excellent job…

I will definitely use their services for future plumbing projects

“Showed up to do the wok a promised. I was fully informed…

Great Experience!

I needed to replace my water heater, so i called Poole's and…
Poole's Plumbing
Excellent
4.8
Based on 249 reviews
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Arelys Delgado
Arelys Delgado
Outstanding work and customer service!! From the moment I called to schedule the young lady that answered was so sweet and helpful. I was put on the schedule for next day and before the service guys came out they called to let me know they were on their way.Kai and Andrew arrived at our home and were very professional, respectful and kind. They treated our home with respect and made sure they cleaned up after themselves. As they came into the bathroom looked at the issue with the drip and quickly explained and reassured me how it would get fixed. They did the work really well and quickly. Here is a picture of the tubbing they had to replace.I recommend this company to anyone in need of outstanding service and work done well.
Rob Bennett
Rob Bennett
Dylan came out to replace a disposal. Rather than just completing the job, he improved the catch in the piping and made all more efficient...no extra charge. I own a small business and that type of care (about your craft) is becoming harder to find. Well done, Poole's....we will go to you first for plumbing needs
Response from the owner: Thank you so much for your kind words! We're thrilled to hear about your positive experience with Dylan. At Poole's Plumbing, we take great pride in going above and beyond to provide quality service and solutions that last. It means a lot to us to know that our team's dedication to their craft made a difference for you. We truly appreciate your support and look forward to being your first choice for any future plumbing needs!
Arpitha Kakularapu
Arpitha Kakularapu
I had an excellent experience with Mr. Dylan Quick from Poole’s plumbing. He was sent through Toll brothers as part of a warranty request to fix the hose bib outside our home. His warm, friendly attitude made the whole process smooth and stress-free. He fixed the hose bib quickly and efficiently, showing great expertise. What impressed me the most was his professionalism combined with a personal touch. I highly recommend him for anyone in need of fast, reliable plumbing services!
Response from the owner: Thank you for sharing your wonderful experience with Dylan! We're delighted to hear that he provided excellent service and made the process smooth and stress-free for you. At Poole's Plumbing, we strive to offer not only professional expertise but also a personal touch, and it's great to know that Dylan delivered just that. We truly appreciate your recommendation, and we're always here whenever you need reliable plumbing services!
Amanda Fritts
Amanda Fritts
We had an "emergency" where our new fridge was delivered and delivery team said our water line was bad and they couldn't hook it up. We were without water and needed a plumber ASAP to fix the line - and Poole's was at our house within the hour! They were professional, super kind, and did great work. We will now be using Poole's for all of our plumbing needs and are so impressed with their team!
Response from the owner: Thank you so much for your feedback! We understand how stressful unexpected situations like this can be, and we're glad we could help so quickly. Our team is committed to providing prompt, professional, and friendly service when you need it most. We're thrilled to hear that you're impressed with our work, and we look forward to being your go-to plumbing company for all your future needs!
John Zacharias
John Zacharias
Excellent work. Professional and courteous.
Response from the owner: Thank you for your kind words! We’re glad you had a positive experience with our team.
Sue Reid
Sue Reid
Prompt and efficient work done, plus personable. Reasonable prices too! I will continue to use them for my plumbing issues.
Response from the owner: Thank you for your review! We're happy to hear that you found our service prompt, efficient, and personable, all at a reasonable price. We truly appreciate your continued trust in us for your plumbing needs and look forward to assisting you again in the future!
Kenny's Tree Removal
Kenny's Tree Removal
As the owner of Kenny's Tree Removal, I am pleased to share our positive experience with Poole's Plumbing. Following an unexpected incident involving a customer's water meter, we reached out to Poole's Plumbing for assistance. They responded promptly and provided same-day service. We were very satisfied with their efficient work and found their pricing to be fair, especially considering the last-minute nature of the request. We highly recommend Poole's Plumbing for their professionalism and reliable service
Response from the owner: Thank you so much for sharing your experience! We understand that unexpected incidents can happen, and we're always ready to step in when needed. It’s wonderful to hear that our prompt response and efficient work met your expectations. We appreciate your recommendation and look forward to assisting you again in the future!
Rylee Cross
Rylee Cross
Dylan and his counterpart (wish I caught his name!) were awesome. We called them due to some toys being stuck in our toilet (toddlers handiwork) which they were able to quickly retrieve. I then mentioned to them a leaky exterior faucet and they were able to fix the issue within the same visit. Reasonable cost and exceptional service.
Response from the owner: Thank you for your kind review! We're glad Dylan and his teammate could help out with the toy situation and also take care of your leaky faucet—all in one visit. We know how important it is to solve plumbing issues quickly and efficiently, and we're thrilled to hear that you found our service exceptional and reasonably priced. We appreciate your trust in us and look forward to helping you with any future plumbing needs!
Ed Beusse
Ed Beusse
Poole’s did a great job for us, from the customer service, new water heater installation to any follow up and annual services. All good.
Response from the owner: Thanks for the great review!
Janie Sutton
Janie Sutton
We called on Thursday due to a leaky toilet. She told us someone would be there Friday afternoon! Sure enough, they called at 12:30 and said they were on their way. They completed the job quickly, did a great job, were very polite and the price was reasonable. A week later, still no leaks! Great job!
Response from the owner: Thank you for sharing your experience! We're so glad we could respond promptly and fix the leaky toilet for you. It's great to hear that the issue was resolved quickly, professionally, and that everything is still in perfect working order. We appreciate your kind words and look forward to assisting you with any future plumbing needs!
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Poole's Plumbing
Great
3.9
Based on 11 reviews
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most time it is very good to listen to your instinct, after i failed several times trying to trade on my own many told me it is never profitable but i didn't listen and i went for further research and behold i was referred to Mrs Alicia Malone who help me to trade and manage my account and believe me i have made a lot from this. i appreciate her so much and i will also use this medium to encourage those who are giving up to give her a try and you will see how great she works.. contact her on
Email; aliciamalone770@gmail.com
WhatsApp:+1 (920) 265-5873
I had a problem with my Rinnai hot water heater. Poole’s came out the same day I called them, diagnosed the problems, fixed everything, and charged me a fair price for the work. Wonderful, honest people.
Highly recommend! They got me on the schedule quick and were earlier than expected on the day of my appointment. The gentlemen were polite and respectful of staying socially distant. It did not take them very long to replace and fix the outdoor water faucets. They explained what they needed to do and it did not cost near as much as I was expecting! Very pleased with my service!
Sorry if this posts twice. Poole's was recommended to me last night to replace a hot water heater. I called @ 7:10 this morning and spoke with Carrie. She was able to give me a quote on the phone after I sent pictures to her. The installers were here @ 11:20 to work. Blake and Cory were super nice and helpful- they answered my MANY questions!! The price was way better than the first company I contacted and the job was finished in half the time I was quoted from the other company. So glad to find a reliable plumbing company!
Had these folks install a new hot water heater in my home. Has been a fantastic experience. The sales guys and install team were both very through. Great craftsmanship, and worked within the time frame I was given. They even went out of their way to reschedule inspections so the job would be done faster. I got a fair price versus similar outfits, and PSNC. PSNC was actually the cheapest, but salesmen never sent me a quote. Plus, let’s face it, utility company will do half a** work.
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