Testimonials

10 thousand Satisfied People and Counting Since 1999

Discover for yourself why Poole’s Plumbing is one of Raleigh’s most respected professional plumbers!

Problems addressed and solutions offered

“I had the following plumbing issues: - Hot water heater…

No better choice

“Very helpful. Always on time. Very professional. Always…

Poole’s plumbing saves my day and probably my home

“Woke up on a recent Saturday morning to water running. Could…

Top Notch Organization

"An exceptional organization. Larry and Tom arrived at my home…

Great solutions using a great product!

Poole's was the only quote out of three I received for a tankless…

Very pleased with people and service

I had used Poole's Plumbing in the past to replace old faucet…

I have HOT Water

I asked Poole's Plumbing to come out and see how I can get…

Gary & Kevin did an excellent job with the plumbing repairs

“Just wanted to say that Gary & Kevin did an excellent job…

I will definitely use their services for future plumbing projects

“Showed up to do the wok a promised. I was fully informed…

Great Experience!

I needed to replace my water heater, so i called Poole's and…
Excellent
Poole's Plumbing4.8
Based on 309 reviews
Scott Dull
2 days ago
Poole’s did a great job replacing the old cast iron pipe that cracked. Arrived on time and completed the service in less than 2 hours.
Rose Labriola
2 weeks ago
Henry and Cody replaced my hot water heater. They did exceptional work. They arrived on time and were very professional and polite. They gave me helpful hints on the upkeep of my new hot watered heater.
John Kimber
2 weeks ago
We’ve had a tankless heater for 10 years and learned more yesterday from Henry than we ever were told when the house was built. Of importance, Henry got our issue diagnosed and hopefully working long enough for the needed repair part to arrive. Very helpful and competent.
Jeanette Shaw
1 month ago
I am extremely happy with the plumbing work recently done on one of my bath faucets. The plumber was punctual, courteous and professional. He did a fantastic job and I would highly recommend this company to anyone and will certainly call them again if need be in the future!
Stephen Moya
1 month ago
5 Stars! Poole’s Plumbing was a pleasure to work with. Jason did a fantastic job helping coordinate and schedule service on very short notice, and Andrew was outstanding. He was professional, knowledgeable, and someone I immediately felt I could trust. He took the time to explain the issue, offered thoughtful recommendations, and completed the work efficiently and seamlessly. From the initial call through completion of the job, the entire team was responsive, professional, and easy to work with. It’s refreshing to find a company that combines great customer service with quality workmanship. I highly recommend Poole’s Plumbing.
JDTE Stout
2 months ago
The guys did a great job removing our old toilet and installing a new one. They were friendly and professional and left everything clean.
Mike Jun
2 months ago
After having my tankless water heater serviced by another company for the same recurring issue, I decided to try this company since they specialize in Rinnai. Sure enough, they diagnosed the actual problem right away and even had the replacement part on the truck — no second visit needed. Henry and Luis were professional, courteous, and arrived on time, which I really appreciated. I’ll be using them for all my plumbing needs going forward and am confident recommending them to anyone. Thank you! 🙏
Shawn Reed
3 months ago
Poole’s Plumbing did a great job of bringing our house up to code…. Joey did a fantastic job of relocating our fridge line to another wall and reworking our sink connection…. went from a drop in sink to a farm house sink and added a water filtration system…. Would recommend them if your need of a plumber.
Jennifer Smith
4 months ago
Top quality customer service from Poole’s. We were in need of a new hot water heater and we made several inquiries from local companies. Poole’s won us over with their friendly, responsive customer service and their extremely competitive pricing. Henry and Andrew were professional and courteous. They worked diligently to get the water heater installed, explained every step of the process and were so kind and considerate of our home, the family and even had a kind word for our dogs. (Bear says hi🐕) We can’t say enough about this wonderful company and their superb employees. Highly recommend to anyone in need of residential plumbing services.
Nicole Yarbrough
4 months ago
Highly recommend this plumbing company! When our garbage disposal gave out, they were able to come to our home soon to repair it. The employees were all incredibly friendly and professional.