Testimonials

10 thousand Satisfied People and Counting Since 1999

Discover for yourself why Poole’s Plumbing is one of Raleigh’s most respected professional plumbers!

Great Job!

your help in sending the product information, and organizing…

Punctual and very professional

"Punctual and very professional. They quickly identified the…

They did excellent work.

"Poole's Plumbing knew exactly what I needed and was able to…

Courteous, professional, knowledgeable and efficient

I just wanted you to know that the staff you sent to my home…

Stand behind their work

"Poole's Plumbing has always been able to meet our schedule,…

We had a tough clog

"We had a tough clog and they stayed with it till they got it." "We had a tough clog and they stayed with it till they got it."

Special thanks for the professional service offered by Scott

Bob, I want to thank you again for the quick turn around on…

One of only a few companies willing to do a truly free estimate

"One of only a few companies willing to do a truly free estimate.…

Job well done including the cleanup and removal of previous water heater

Courteous and knowledgable installers, and they worked late…

Replaced a leaking Hot Water Heater in my crawl space

"Poole Plumbing responding in one day and replaced a leaking…
Excellent
Poole's Plumbing4.8
Based on 304 reviews
JDTE Stout
4 days ago
The guys did a great job removing our old toilet and installing a new one. They were friendly and professional and left everything clean.
Mike Jun
2 weeks ago
After having my tankless water heater serviced by another company for the same recurring issue, I decided to try this company since they specialize in Rinnai. Sure enough, they diagnosed the actual problem right away and even had the replacement part on the truck — no second visit needed. Henry and Luis were professional, courteous, and arrived on time, which I really appreciated. I’ll be using them for all my plumbing needs going forward and am confident recommending them to anyone. Thank you! 🙏
Shawn Reed
1 month ago
Poole’s Plumbing did a great job of bringing our house up to code…. Joey did a fantastic job of relocating our fridge line to another wall and reworking our sink connection…. went from a drop in sink to a farm house sink and added a water filtration system…. Would recommend them if your need of a plumber.
Jennifer Smith
2 months ago
Top quality customer service from Poole’s. We were in need of a new hot water heater and we made several inquiries from local companies. Poole’s won us over with their friendly, responsive customer service and their extremely competitive pricing. Henry and Andrew were professional and courteous. They worked diligently to get the water heater installed, explained every step of the process and were so kind and considerate of our home, the family and even had a kind word for our dogs. (Bear says hi🐕) We can’t say enough about this wonderful company and their superb employees. Highly recommend to anyone in need of residential plumbing services.
Nicole Yarbrough
2 months ago
Highly recommend this plumbing company! When our garbage disposal gave out, they were able to come to our home soon to repair it. The employees were all incredibly friendly and professional.
Jennifer D.
2 months ago
John and Andrew were friendly and professional and got the job done! So happy with Poole's Plumbing!
Joel C
2 months ago
Needed a replacement gas valve from a unit that was only two years old. I was bummed that it needed attention so soon, but the technicians from Poole's Plumbing came through. They were knowledgeable, explained everything clearly, and helped me out in big way. In and out in a couple hours. I'll be recommending to friends and family!
BRIAN Langer
2 months ago
This is my second time needing Poole's Plumbing. Both times were great. Fast, efficient and thorough service both times. I think the folks at Poole go above and beyond each time. The work was done very well.
Steven Gilmore
3 months ago
Excellent service, the technician Joey was knowledgeable and friendly. The service was on time and was handled quickly. Will gladly call them again
General Manager
3 months ago
Poole's came out to our business next day to service an ongoing problem that two other plumbing companies had tried at before. They quickly solved the issue, but more importantly they explained along the way and discussed next steps to avoid this going forward. Pricing was fair too so I plan to call them first for any future issues.