Testimonials

10 thousand Satisfied People and Counting Since 1999

Discover for yourself why Poole’s Plumbing is one of Raleigh’s most respected professional plumbers!

Great Job!

your help in sending the product information, and organizing…

Punctual and very professional

"Punctual and very professional. They quickly identified the…

They did excellent work.

"Poole's Plumbing knew exactly what I needed and was able to…

Courteous, professional, knowledgeable and efficient

I just wanted you to know that the staff you sent to my home…

Stand behind their work

"Poole's Plumbing has always been able to meet our schedule,…

We had a tough clog

"We had a tough clog and they stayed with it till they got it." "We had a tough clog and they stayed with it till they got it."

Special thanks for the professional service offered by Scott

Bob, I want to thank you again for the quick turn around on…

One of only a few companies willing to do a truly free estimate

"One of only a few companies willing to do a truly free estimate.…

Job well done including the cleanup and removal of previous water heater

Courteous and knowledgable installers, and they worked late…

Replaced a leaking Hot Water Heater in my crawl space

"Poole Plumbing responding in one day and replaced a leaking…
Excellent
Poole's Plumbing4.8
Based on 307 reviews
John Kimber
3 days ago
We’ve had a tankless heater for 10 years and learned more yesterday from Henry than we ever were told when the house was built. Of importance, Henry got our issue diagnosed and hopefully working long enough for the needed repair part to arrive. Very helpful and competent.
Jeanette Shaw
1 month ago
I am extremely happy with the plumbing work recently done on one of my bath faucets. The plumber was punctual, courteous and professional. He did a fantastic job and I would highly recommend this company to anyone and will certainly call them again if need be in the future!
Stephen Moya
1 month ago
5 Stars! Poole’s Plumbing was a pleasure to work with. Jason did a fantastic job helping coordinate and schedule service on very short notice, and Andrew was outstanding. He was professional, knowledgeable, and someone I immediately felt I could trust. He took the time to explain the issue, offered thoughtful recommendations, and completed the work efficiently and seamlessly. From the initial call through completion of the job, the entire team was responsive, professional, and easy to work with. It’s refreshing to find a company that combines great customer service with quality workmanship. I highly recommend Poole’s Plumbing.
JDTE Stout
2 months ago
The guys did a great job removing our old toilet and installing a new one. They were friendly and professional and left everything clean.
Mike Jun
2 months ago
After having my tankless water heater serviced by another company for the same recurring issue, I decided to try this company since they specialize in Rinnai. Sure enough, they diagnosed the actual problem right away and even had the replacement part on the truck — no second visit needed. Henry and Luis were professional, courteous, and arrived on time, which I really appreciated. I’ll be using them for all my plumbing needs going forward and am confident recommending them to anyone. Thank you! 🙏
Shawn Reed
3 months ago
Poole’s Plumbing did a great job of bringing our house up to code…. Joey did a fantastic job of relocating our fridge line to another wall and reworking our sink connection…. went from a drop in sink to a farm house sink and added a water filtration system…. Would recommend them if your need of a plumber.
Jennifer Smith
3 months ago
Top quality customer service from Poole’s. We were in need of a new hot water heater and we made several inquiries from local companies. Poole’s won us over with their friendly, responsive customer service and their extremely competitive pricing. Henry and Andrew were professional and courteous. They worked diligently to get the water heater installed, explained every step of the process and were so kind and considerate of our home, the family and even had a kind word for our dogs. (Bear says hi🐕) We can’t say enough about this wonderful company and their superb employees. Highly recommend to anyone in need of residential plumbing services.
Nicole Yarbrough
3 months ago
Highly recommend this plumbing company! When our garbage disposal gave out, they were able to come to our home soon to repair it. The employees were all incredibly friendly and professional.
Jennifer D.
4 months ago
John and Andrew were friendly and professional and got the job done! So happy with Poole's Plumbing!
Joel C
4 months ago
Needed a replacement gas valve from a unit that was only two years old. I was bummed that it needed attention so soon, but the technicians from Poole's Plumbing came through. They were knowledgeable, explained everything clearly, and helped me out in big way. In and out in a couple hours. I'll be recommending to friends and family!