Testimonials
10 thousand Satisfied People and Counting Since 1999
Discover for yourself why Poole’s Plumbing is one of Raleigh’s most respected professional plumbers!
Excellent job. Clean. Careful. Competent.
"Excellent job. Clean. Careful. Competent."
- David Melgar…
Prompt service yesterday on my water heater installation
Excellent Service - Thank you so much for the prompt service…
Your people were courteous; did very good work
Tim, I wanted to touch base with you today to say thanks for…
I appreciate the great pricing, but more importantly, the outstanding service.
Joe, Thanks for having your crew installed my new hot water…
Would you recommend Poole’s Plumbing, Inc. to a friend or colleague? Yes
Would you recommend Poole's Plumbing, Inc. to a friend or colleague?…
Installers were very knowledgable and courteous.
"Installers were very knowledgable and courteous. They worked…
Integrity which is emulated by all of the employees.
I've met Bob Poole at a Carolina Hurricanes game of all places.…
Beyond our expectations
"The service provided by the Poole's team was beyond our expectations.…
Fast, friendly, and reasonably priced!
"Fast, friendly, and reasonably priced! I had a leaky bathtub…
Prompt service, timely phone calls.
"Prompt service, timely phone calls, they showed up in the…
JDTE Stout
4 days ago
The guys did a great job removing our old toilet and installing a new one. They were friendly and professional and left everything clean.
Mike Jun
2 weeks ago
After having my tankless water heater serviced by another company for the same recurring issue, I decided to try this company since they specialize in Rinnai. Sure enough, they diagnosed the actual problem right away and even had the replacement part on the truck — no second visit needed.
Henry and Luis were professional, courteous, and arrived on time, which I really appreciated. I’ll be using them for all my plumbing needs going forward and am confident recommending them to anyone. Thank you! 🙏
Shawn Reed
1 month ago
Poole’s Plumbing did a great job of bringing our house up to code…. Joey did a fantastic job of relocating our fridge line to another wall and reworking our sink connection…. went from a drop in sink to a farm house sink and added a water filtration system…. Would recommend them if your need of a plumber.
Jennifer Smith
2 months ago
Top quality customer service from Poole’s. We were in need of a new hot water heater and we made several inquiries from local companies. Poole’s won us over with their friendly, responsive customer service and their extremely competitive pricing. Henry and Andrew were professional and courteous. They worked diligently to get the water heater installed, explained every step of the process and were so kind and considerate of our home, the family and even had a kind word for our dogs. (Bear says hi🐕) We can’t say enough about this wonderful company and their superb employees. Highly recommend to anyone in need of residential plumbing services.
Nicole Yarbrough
2 months ago
Highly recommend this plumbing company! When our garbage disposal gave out, they were able to come to our home soon to repair it. The employees were all incredibly friendly and professional.
Jennifer D.
2 months ago
John and Andrew were friendly and professional and got the job done! So happy with Poole's Plumbing!
Joel C
2 months ago
Needed a replacement gas valve from a unit that was only two years old. I was bummed that it needed attention so soon, but the technicians from Poole's Plumbing came through. They were knowledgeable, explained everything clearly, and helped me out in big way. In and out in a couple hours. I'll be recommending to friends and family!
BRIAN Langer
2 months ago
This is my second time needing Poole's Plumbing. Both times were great. Fast, efficient and thorough service both times. I think the folks at Poole go above and beyond each time. The work was done very well.
Steven Gilmore
3 months ago
Excellent service, the technician Joey was knowledgeable and friendly. The service was on time and was handled quickly. Will gladly call them again
General Manager
3 months ago
Poole's came out to our business next day to service an ongoing problem that two other plumbing companies had tried at before. They quickly solved the issue, but more importantly they explained along the way and discussed next steps to avoid this going forward. Pricing was fair too so I plan to call them first for any future issues.


