The entire staff at Poole's Plumbing are top notch! Thank you for an awesome replacement Tankless Hot water heater.

Great experience today with Chris and David. Fair price, exceptional customer service and extreme professionalism. Highly recommend!

The service was exceptional and Joseph and his team did an incredible job. The details put into the work was great and explaining everything was top notch. Great service and highly recommended.

On time, courteous, and thoroughly professional. I would recommend them to anybody.

Dylan and David did an excellent job. Kept us informed every step of the install. Cleaned up beyond our expectations. Very pleasant young men.
A credit to their profession and also to your company.

I couldn’t be happier with the service we received from Poole’s Plumbing, and especially from Harry, who was truly exceptional. From the moment they arrived, Harry brought professionalism, warmth, and genuine care for making sure everything in our home was working the way it should.

Our problem was not straightforward and hard to diagnose, and related to both pressure and temperature, in part of the house, and we have tankless system. He took the time to understand our concerns, explained everything clearly, and made us feel completely confident throughout the process. What stood out most was his patience, his attention to detail, and his true rare knowledge. It’s rare to meet someone who combines skill, honesty, and kindness so naturally.

Everything is running smoothly now, and we feel a tremendous sense of relief knowing the job was done right. Having a technician like Harry (and also his colleague!) - dependable, thoughtful, and truly committed to helping - makes all the difference.

I highly recommend Poole’s Plumbing, and I’m especially grateful to Harry for his exceptional service. We’ll definitely be calling them again whenever we need help.

Thank you, Dylan for your service yesterday. Overall, I've been very satisfied with the service by Poole's Plumbing and highly recommend their team. For example, they installed all of the plumbing in my home approximately 6 years ago and have provided routine maintenance since then such as replacing flappers, draining/cleaning the tankless water heater, and helping me trouble shoot minor issues as they arise.

Really had a great experience with Pooles. Henry is an excellent service tech who communicated well, was on time and very helpful.Definitely will use again.

Excellent service, great communication, and very prompt with scheduling our water heater replacement.