your help in sending the product information, and organizing the visits to measure and install so quickly. You gave us GREAT customer service and I will certainly call you again if we need plumbing service in the future. Thanks again! Great Job!
– Mike N.
“Punctual and very professional. They quickly identified the problem and went right to work on it. I’ve already recommended them to several of my friends and family.”
– Jim R.
“Poole’s Plumbing knew exactly what I needed and was able to install the very next day. They did excellent work.”
– Michele S. – Homeowner
I just wanted you to know that the staff you sent to my home for my repair call were excellent. They were very courteous, professional, knowledgeable and efficient. I just wanted you to know that you are being very well represented!!! GREAT JOB!! I will without a doubt only use your company for all my plumbing needs and will happily refer customers to you. Thank you!!
– Debbie Garner NC, Plumbing Repair Service
“Poole’s Plumbing has always been able to meet our schedule, finish on time, give us a quality product, and stand behind their work. In new construction, these are the most important qualities for our subcontractors and Poole’s has delivered every time. I have also recommended them to co-workers who needed work done on their personal home and got glowing reviews on the timeliness and quality of the work.’
– Cindy – Design Compliance Manager
– Alan T. (Raleigh, NC)
Bob, I want to thank you again for the quick turn around on the replacement of my water heater. Special thanks for the professional service offered by Scott. His ability to quickly evaluate what was needed and to install the tank in a timely manner. Little wonder that Poole’s Plumbing is able to live up to it’s slogan . “plumbing done right the first time “
– Chris Cathcart, Raleigh, NC
“One of only a few companies willing to do a truly free estimate. Duane came out and gave my husband and I two estimates. The options were dependent on the type of pipe in our yard (ie. If they did option A which was cheaper, but needed to do Option B, then they would not charge us for both options- only Option B). Duane was very professional and was able to answer all of our questions on the spot. On the day of our repair, the workers found a small pinhole leak in our non-copper line. They were able to quickly repair it and they were significantly UNDER their estimate (estimate was ~$550, actual $162). Would definitely recommend!”
– Julia W.
Courteous and knowledgable installers, and they worked late to finish the installation on a Friday evening. Job well done including the cleanup and removal of previous water heater.
– Ben Maree (Raleigh, NC)
“Poole Plumbing responding in one day and replaced a leaking Hot Water Heater in my crawl space. They did a professional job and over came the little obstacles that are presented in any project. They managed to get the old water heater out of the crawl space and took it away. Thanks Poole Plumbing”
– Bowen R.. – Homeowner