Entries by John Drenkhahn

Install, Replace or Repair a Main Sewer Pipe

“They came out and quoted the job the day after I contacted them and were ready to start work the next day. They showed up on time and had the sewer main repair work done before lunch. I had another company tell me how difficult the job was going to be to repair, Poole’s came […]

THANK YOU To Whom It May Concern,

We wanted to contact Poole’s Plumbing management to praise the service my we’ve received from Poole’s. We had a new gas water heater installed by Poole’s about a year ago or so and the level of service, expertise, professionalism, and courtesy extended to our family during the install process was second-to-none. We also utilized the […]

Toilet Switch Out

I just wanted to tell you how impressed I was with your company! This is the first time we used you guys and not only were you great in getting in touch quickly but your plumbers today were wonderful! They worked hard and were very friendly and thorough! If we ever need a plumber again […]

Great Water Heater Replacement, Apex NC

After receiving insane bids from other plumbing companies to replace our water heater, we were pleased to find Poole’s Plumbing through ServiceMagic. They were available, on-time, friendly, and reasonably priced without sacrificing quality of product or service. In fact, they came in about 1/2 the price of other local competition. They have my business for life.

They were wonderful!

“The two men you sent out to fix a nasty leak just left. They were wonderful! They came promptly, called a few minutes before to let me know they were on their way. They worked fast and efficiently, very pleasant and reassuring. And the bill was very reasonable, too. Thank you.” – Don Taylor, (Raleigh, […]

Excellent service!

Excellent service! On Thursday night,June 3rd,we discovered we had a back up in an “out-flow” line. Kitchen water/food particles were coming out of a sink in our downstairs bathroom! With out of town guests using that bathroom, we had to do something quick! A call to Poole’s Plumbing early the next day resulted in a […]

I noticed a leak near my water heater

“I called Poole’s Plumbing because I noticed a leak near my water heater. I had been living in my house for over three years and never had a problem with my plumbing. Since Poole’s installed the original plumbing in my house, I thought it best to call them. A service technician arrived promptly the next […]

Great Job!

your help in sending the product information, and organizing the visits to measure and install so quickly. You gave us GREAT customer service and I will certainly call you again if we need plumbing service in the future. Thanks again! Great Job! – Mike N.

Courteous, professional, knowledgeable and efficient

I just wanted you to know that the staff you sent to my home for my repair call were excellent. They were very courteous, professional, knowledgeable and efficient. I just wanted you to know that you are being very well represented!!! GREAT JOB!! I will without a doubt only use your company for all my […]

Stand behind their work

“Poole’s Plumbing has always been able to meet our schedule, finish on time, give us a quality product, and stand behind their work. In new construction, these are the most important qualities for our subcontractors and Poole’s has delivered every time. I have also recommended them to co-workers who needed work done on their personal […]