Testimonials

Great service and great plumber too! He really knew what he was doing and the price was very reasonable too.

– James H.

“They came out and quoted the job the day after I contacted them and were ready to start work the next day. They showed up on time and had the sewer main repair work done before lunch. I had another company tell me how difficult the job was going to be to repair, Poole’s came in and made a difficult job look easy. Everyone was professional and knew what they were doing. I will hire them again for any plumbing needs I may have.”

Russ M. in Apex, NC

We wanted to contact Poole’s Plumbing management to praise the service my we’ve received from Poole’s. We had a new gas water heater installed by Poole’s about a year ago or so and the level of service, expertise, professionalism, and courtesy extended to our family during the install process was second-to-none. We also utilized the weekend service phone today and we spoke with someone named Todd. We had just a couple of easy questions that Todd was able to answer for us. Todd was an absolute pleasure to speak with. Again, VERY professional, VERY courteous, and VERY friendly. Professionals in every sense, thank you for continued great service Poole’s Plumbing and an extra special ‘thanks’ to Todd for a few minutes of his time today.

Sincerely,

– The Masseth Family

I just wanted to tell you how impressed I was with your company! This is the first time we used you guys and not only were you great in getting in touch quickly but your plumbers today were wonderful! They worked hard and were very friendly and thorough! If we ever need a plumber again we will definitely use you guys as well as recommend to others!

Thanks so much!

– Brandi Krichbaum

After receiving insane bids from other plumbing companies to replace our water heater, we were pleased to find Poole’s Plumbing through ServiceMagic. They were available, on-time, friendly, and reasonably priced without sacrificing quality of product or service. In fact, they came in about 1/2 the price of other local competition. They have my business for life.


“The two men you sent out to fix a nasty leak just left. They were wonderful! They came promptly, called a few minutes before to let me know they were on their way. They worked fast and efficiently, very pleasant and reassuring. And the bill was very reasonable, too. Thank you.”

– Don Taylor, (Raleigh, NC)

Excellent service!
On Thursday night,June 3rd,we discovered we had a back up in an “out-flow” line. Kitchen water/food particles were coming out of a sink in our downstairs bathroom! With out of town guests using that bathroom, we had to do something quick!

A call to Poole’s Plumbing early the next day resulted in a prompt response. The two technicians were very thorough,courteous, and professional! They found the problem, and fixed it in a manner of minutes!
Thank you Poole’s Plumbing!

Sincerely, Byron Hornaday

“Chuck and J.T. were courteous and knowledgeable they had the clog cleared and the leaking shower drain fix in short order and at a reasonable cost.”

– David C.

“I called Poole’s Plumbing because I noticed a leak near my water heater. I had been living in my house for over three years and never had a problem with my plumbing. Since Poole’s installed the original plumbing in my house, I thought it best to call them. A service technician arrived promptly the next day as scheduled and fixed the problem within the hour. The technician was polite and friendly, and after completing the job he asked if there were any other issues that he could check. The leak has not recurred since. I would recommend Poole’s Plumbing without reservation.”

– J.D. Sinanis – Homeowner

Installation of Rianni R75LSi “TJ & Geoff installed our new Rianni water heater on 8/20/09. They did a great job. Even though there were many problems they overcame them and did get the job done. I would like to thank them for the job they did and if I need any plumbing work in the future I will be sure to get back to Poole’s Plumbing. They really did a professional job and explained everything to me as they went along. Again, thanks for the great job.

– Michael – Homeowner