Testimonials

10 thousand Satisfied People and Counting Since 1999

Discover for yourself why Poole’s Plumbing is one of Raleigh’s most respected professional plumbers!

I wish that I had called you years ago.

I wish that I had called you years ago. Every year we got a lot…

Poole’s found and cleared our immediate problem

"We are delighted with Poole’s Plumbing! I know for a fact,…

Definitely trust Poole’s!

I first called Poole's about replacing my aging water heater…

Honest, great communicators and do good work.

Honest, great communicators and do good work. The person who…

It’s after 5pm on Friday…where else would you get a company to install a water heater other than Poole’s Plumbing…

“It's after 5pm on Friday...where else would you get a company…

I always call Poole’s Plumbing.

Installed anti-siphon hose to dishwasher drain as requested…

Cleared all the slow drains

Cleared all the slow drains. Replaced leaking sink faucet with…

I would give them a halo if I could

One of the tub faucets had gotten loose so Poole's Plumbing…

Our experience with Poole’s Plumbing was very positive

“Our under sink (and 40 yr old) plumbing had collapsed while…

All I can say is wow……

“ All I can say is wow…...start to finish I was very impressed…
Excellent
Poole's Plumbing
Based on 266 reviews
nadia khan
We had some plumbing work done today, and Pool’s Plumbing came highly recommended by someone we trust—and now we completely understand why! Joe and Rod helped us with a washer valve replacement and a shower head valve replacement, and they were an absolute pleasure to work with.

They were not only incredibly knowledgeable but also took the time to explain each step of the process in a way that made us feel confident and informed. Their friendly and upbeat personalities truly brightened our day. We felt we were in great hands from start to finish and are very happy with the quality of service and value we received.

Thanks to Joe and Rod, we’ll definitely be calling Pool’s Plumbing for any future needs. Highly recommended!
Donald Robinson
Excellent service, friendly people!
Linda Girón
Brandon Maddin
The best plumber I have ever worked with. Not only are the people who work at this company passionate about their craft but they are all extremely respectful and nice people. They made the plumbing issue I experienced get resolved swiftly and efficiently with no issues. Usually when you work with a company you run into 1 or 2 people who are really skilled that work there or respectful but I worked with around 6 different plumbers at Poole's plumbing (it was a very large multi part issue) and they were all excellent. Will use them ANY time I have any plumbing issues.
Brenda Vath
Poole's Plumbing is a topnotch plumbing company with excellent customer service. Their plumbers are excellent; very respectful and a joy to have working in your home. Earl especially has done wonderful work for us on several occasions. I can't recommend them enough!
BJ Cerny
Service personnel and office staff very helpful , polite and professional. I will recommend Poole to others..⭐️⭐️⭐️⭐️⭐️
Phil Bock
Patrick Hayes
Poole's Plumbing has saved me more than one. Most recently, while dealing with a death in my family, I had a leak with my hot water heater. Makayla worked with me to figure out a solution and plan. Joseph came out one day to drain the water heater and cap it off. Another gentlemen came to get information to provide an estimate. The estimate was far more than reasonable and fair. Makayla arranged for the install and then on that day, Joseph came out and did the install. An electrician had to come as well to ensure all was in order. All of the individuals above went above and beyond and were nice, polite and kind, but most of all, they were gracious and understanding. I will continue to use Poole's Plumbing and recommend them to everyone I know. They truly care about the customer and about providing a fair and reasonable price.
Claudia Barrett
This is my second experience with Poole's. I've been fully satisfied with the work done in both cases. They did a great job with replacing my kitchen sink and increasing my water pressure (well). Will def use them again for my plumbing needs
Stephen Ross
Very knowledgeable and trustworthy individuals working for Poole's Plumbing. They identified issues with our toilet and fixed them without overcharging or any sort of issues thereafter. Will look here for future projects!
City of Raleigh refused to come out to inspect a leak that was soaking my lawn with waste water. Since it was in my yard and not puddling in the street, they said it was my problem and told me to call a plumber. My friend recommended Poole's.
I cannot say enough about how helpful and kind these folks are! From the on-call technician, Joe, to Supervisor Tim Carlin (aka: Superhero), who stayed on City of Raleigh for a WEEK until he got them to come out and repair the leak on their main line. In the midst of it all, I had to leave town and Tim assured me he would see it through. He even stayed in touch with my HOA president with updates. KUDOS to this team!
I will never use another plumbing service. Thank you, Poole's!!
most time it is very good to listen to your instinct, after i failed several times trying to trade on my own many told me it is never profitable but i didn't listen and i went for further research and behold i was referred to Mrs Alicia Malone who help me to trade and manage my account and believe me i have made a lot from this. i appreciate her so much and i will also use this medium to encourage those who are giving up to give her a try and you will see how great she works.. contact her on
Email; aliciamalone770@gmail.com
WhatsApp:+1 (920) 265-5873
I had a problem with my Rinnai hot water heater. Poole’s came out the same day I called them, diagnosed the problems, fixed everything, and charged me a fair price for the work. Wonderful, honest people.
Highly recommend! They got me on the schedule quick and were earlier than expected on the day of my appointment. The gentlemen were polite and respectful of staying socially distant. It did not take them very long to replace and fix the outdoor water faucets. They explained what they needed to do and it did not cost near as much as I was expecting! Very pleased with my service!
Sorry if this posts twice. Poole's was recommended to me last night to replace a hot water heater. I called @ 7:10 this morning and spoke with Carrie. She was able to give me a quote on the phone after I sent pictures to her. The installers were here @ 11:20 to work. Blake and Cory were super nice and helpful- they answered my MANY questions!! The price was way better than the first company I contacted and the job was finished in half the time I was quoted from the other company. So glad to find a reliable plumbing company!
Had these folks install a new hot water heater in my home. Has been a fantastic experience. The sales guys and install team were both very through. Great craftsmanship, and worked within the time frame I was given. They even went out of their way to reschedule inspections so the job would be done faster. I got a fair price versus similar outfits, and PSNC. PSNC was actually the cheapest, but salesmen never sent me a quote. Plus, let’s face it, utility company will do half a** work.