So, when it comes to your kitchen sink, there are a few things you should never put down the drain. Grease, coffee grounds, and eggshells can all cause serious problems for your plumbing.
Grease may seem like it will wash down the drain, but it can solidify once it hits any cold water in your pipes. This can create a clog that will be very difficult to remove. Coffee grounds can also clog your drains, and eggshells can break up and cause blockages.
So what should you do with all of this waste instead? Grease can be thrown in the trash, coffee grounds can be composted, and eggshells can be added to your compost pile. Following these simple and careful tips, you can keep your drains clear and your plumbing in good working order.
Most people know that certain items, such as grease or food scraps, should not be put down the drain. However, there are other items that many people don’t realize can cause problems when disposed of in this way.
Meat Scraps
When cooking meat, it’s essential to dispose of the scraps properly. Putting them down the sink drain can cause problems in two ways. First, the fat from the meat can solidify and clog your pipes. Second, as the meat decomposes, it can attract pests like flies and rats.
Medication
Never flush medication down the sink or toilet. This can contaminate the water supply and make it difficult for sewage treatment plants to do their job. Instead, dispose of medications safely, such as taking them to a drug take-back program.
Petroleum
Products like gasoline, kerosene and motor oil should never be put down the drain. They can contaminate the water supply and cause fires or explosions. Instead, dispose of them at a hazardous waste facility.
Cigarette Butts
Cigarette butts may seem small, but they can clog up your pipes. Additionally, the chemicals in cigarettes can pollute the water supply. If you’re a smoker, dispose of your cigarette butts in the trash, not the sink.
Following these simple tips can help keep your pipes clean and your water supply safe.
https://www.poolesplumbing.com/wp-content/uploads/10-things-you-should-never-rinse-down-your-sink-scaled.jpg25601707raleigh plumbershttps://www.poolesplumbing.com/assets/Pooles-logos_01_small.pngraleigh plumbers2022-07-20 16:32:302022-11-27 15:13:0310 Things You Should Never Rinse Down Your Sink
Prospective home buyers have a lot of factors to consider before making the final decision to purchase a house. Ideally, the building offers move-in condition, allowing the new owner to take up residence a soon as possible. One important step to take before purchasing a home is to check the plumbing system to make sure that everything is in order. Four situations provide red flags that something is amiss and a professional inspection is needed.
Faulty Water Flow If you turn on one of the faucets and the water flow is minimal, it is an indication that the plumbing system needs maintenance or repair. If the problem exists in more than one area of the home, it might be a serious issue that you should avoid by looking at different properties and giving up on the one that you are looking at currently.
Faulty Black Water Lines One of the best ways to evaluate the plumbing system’s ability to remove black/grey water is to flush the toilet. Observe how easily the water goes down and take note of any seepage around the base of the toilet. You should also fill up one of the sinks and watch it drain. Be sure to walk around the perimeter of the basement as well as the outside of the home in search of wet spots.
No Hot Water If you turn on the faucet that is supposed to deliver hot water and you don’t get any, it’s time to check all of the sinks, showers, and bathtubs in the house. If you can’t get any hot water at any of these locations, it is possible that the hot water heater is broken. You should request that repairs or replacement be handled and are made a contingency of any offer that you provide.
Leaks Minor leaks can usually be repaired with the simple replacement of a washer. However, multiple leaks are indicative of a more serious issue, particularly if they create puddles or wet spots on the walls, floors, or ceilings.
If you are buying a home, it is important to check out the plumbing system to see if it is in good working order. Whether you try out the faucets and flush the toilet on your own or you bring in a professional plumber for a thorough inspection, an evaluation of the plumbing equipment should be a part of your decision-making process. If you aren’t in love with the property, continuing your search might be the wiser choice to make.
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Plumbing is one of those unglamorous but essential services that everyone needs to call on from time to time. With luck, most your dealings with a plumber will be planned in advance, but it’s almost certain you’ll face an emergency at some point.
When you’ve got water gushing down your walls, you don’t want to be scrabbling for a good plumbing company to come to your rescue. It pays to do your research first, so that you have a number to call without delay. Here’s what to look for when finding a good plumbing company.
Availability
Does the company offer a 24-hour call-out service? Are there any charges for attending your home at unsocial hours? Will they guarantee to fix the problem on their first visit, or at least to make it safe and prevent further damage? In an emergency, you need help straight away, so make sure you know the answer to these questions in advance.
Experience and Qualifications
It’s vital to ask how long the plumbing company has been providing their services, and which qualifications the individual plumbers possess. Is the company as a whole regulated by any trade association or official body? These questions are particularly important if the work involves gas or electrical components, when safety is absolutely crucial.
Who’s Actually Doing the Work?
Is the person you speak to the one who will be carrying out the work, or will it be an employee or even a subcontractor? Any of these options can be perfectly acceptable. For your own peace of mind, however, you may want to first meet the person carrying out the work, especially if the job is inside your home.
Liability Cover
Is the company properly insured? If something goes wrong, you need to know that you won’t lose out financially, and so it’s essential they have a comprehensive liability insurance policy in place.
Warranty and Guarantees
It’s also a good idea to ask what will happen if you’re unhappy with the work for any other reason. What’s the procedure if you’re not satisfied with the job that’s been done? For how long will the parts they’ve used be under warranty, and will they replace them without a call-out charge if needed?
Prices and Payment
Although the exact prices will vary depending on the details of the work, you should ask the typical costs for a range of common jobs so you can get a rough idea of the expense involved. Also, is payment required upon completion or partly or fully in advance? Are installment terms available?
Plumbing work is often needed in an emergency situation when you have no time to waste. Asking these questions of a company in advance will ensure you can get quick and efficient assistance when you need it most.
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With the Raleigh plumbing experts at Poole’s Plumbing specializing in installation, and manufacturers using the technology they are afforded for continuous innovations to the always economically sound Tankless Water Heater models, many of the question marks that consumers have had when deciding upon a new unit are slowly being erased.
As discussed in a recent article published by Consumer Reports, despite the obvious upside in switching to a Tankless Water Heater, when the units were first introduced, did give customers a few reasons to debate whether or not to stick wit their conventional model water heater. However, as time has passed, many of the major producers of the Tankless Water Heater have worked to consistently improve the technology in the units, addressing the three main issues below over the course of the past seven years that make the switch to a Tankless Water Heater in many cases today a much less uncertain move.
Issue 1: Expensive and Complicated Installation Process
How it’s improved: Manufacturers have addressed the installation process issues by improving upon the design of the Tankless Water Heater and making the switch from tanked to tankless an easier process. For example, in the Noritz tankless models the input and output waterlines have been moved to the top of the unit, much like the tanked units, to make a much smoother transition on a change out. The addition of a flexible exhaust pipe and a proprietary adaptor also make connecting to ductwork far easier than the standard PVC piping.
Issue 2: Inconsistency in Temperature
How it’s improved: One of the initial worries with a Tankless Water Heater was what many refer to as the “Cold Water Sandwich,” or inconsistency in temperature. Manufacturers have for the most part completely rectified this issue, as in the case with Rinnai models, where a circulation pump has been added to guarantee that water comes out hot and stays that way for the duration of its usage. Some units have even evolved to include a buffer tank that stores a backup supply of hot water.
Issue 3: Need for Constant Maintenance
How it’s improved: A major issue many that chose the Tankless Water Heater seemed to run into initially was a need for constant maintenance to their model due to scale buildup. This could restrict water flow, decrease efficiency, and eventually damage the units. With major companies adding isolation valves to their models, the descaling process and routine maintenance has been made far easier.
Whether you need a new unit, or are just interested in the possibility of exploring whether a Tankless Water Heater is the right fit for you, the specialists at Poole’s Plumbing can bring you the knowledge and know how to help you make this decision.
https://www.poolesplumbing.com/wp-content/uploads/eztrangle_L.png819530raleigh plumbershttps://www.poolesplumbing.com/assets/Pooles-logos_01_small.pngraleigh plumbers2015-11-27 15:28:422022-10-13 12:34:38Improvements and Innovations Making Choice to go with a Tankless Water Heater an Easy One
By Kristen Bosse
Please describe a little bit about your company and the services you offer?
Poole’s Plumbing, Inc. is a fully licensed and insured residential and commercial Raleigh plumbing contracting company created in 1999 by Robert K. Poole. With two men, a truck, and a dream, Robert started this journey by doing new construction and renovation work. By 2007, Poole’s Plumbing had 60+ employees and plumbed approximately 1,300 new homes per year. Poole’s Plumbing, Inc. maintains a client portfolio that includes some of the largest national tract home building companies as well as some of the most well-respected custom home builders in the triangle area. We offer full-service turn-key new construction, remodeling, & repair services. The moral/ethical position of Poole’s Plumbing is to create an environment of Honesty and Integrity and to maintain a high level of service without compromising quality or craftsmanship. Our desired public image is “plumbing done right the first time” at the best possible cost.
What is your position at Poole’s Plumbing?Robert (Bob) K. Poole Owner/President
What are the dangers of hard water?
Hard water, unlike softened water, features a buildup of mineral content. This buildup usually consists of magnesium and calcium ions as well as a collection of other dissolved compounds. This high mineral count in hard water leads to a number of potential negative effects.
Film. Hard water affects the quality of your shower or bath. Hard water and soap can make removing body cleansers more difficult, leaving a film on your skin called soap curd. Soap curd is responsible for dull looking hair and can also cause irritation to your skin. Further, soap curd collects as a film on shower walls and along with your bathtub.
Washing Problems. Other problems can occur when washing dishes or clothing as a result of hard water. Hard water often makes clothes feel rougher and more irritable following a wash than they may normally due to the mineral density of the water. Hard water can also cause your clothes to wear out more quickly over repeated washes. These same minerals in hard water also leave a residue when washing dishes, making it more difficult to clean your plates, cups, and utensils in just one normal wash.
Efficiency and Limescale. Hard water can impact the efficiency of hot water heaters. There is a greater amount of sediment in hard water, and this can build up inside water heaters and make it more difficult for the device to heat the water. This causes a greater amount of energy usage, leading to higher energy bills over time. Additionally, other appliances that are used to heat water can become clogged with minerals that are found in abundance in hard water. This limescale buildup will also cause the devices in question to suffer from poor energy usage.
How do I know if it is time to receive maintenance on my water heater?
Performing maintenance on your water heater is highly unlikely to be on the top of your weekend to-do list, but proper maintenance at critical junctures in the life of your water heater can often save the headache of complete replacement- not to mention spare you the task of some serious water cleanup.
Signs your water heater is “under the weather”:
• Water coming from the heater that appears rusty or brown is typically an indicator of impending water heater failure. Similarly, if the water smells unusual or “metallic” it is another giveaway that your water heater has seen better days. Check the water emerging from your water heater and determine whether its quality has been affected in the aforementioned ways. If you’re wary of tasting the water, a sniff test should suffice.
• Sediment within your water heater’s water is another indicator your heater’s condition is rapidly deteriorating. This often occurs from mineral build up over time on the bottom of the heater’s tank.
• Loud pops coming from your water heater are not normal. Also, be sure to monitor for any sounds that crop up that did not previously emanate from the device. Such sounds should be treated as anomalies and may be a symptom of the aforementioned mineral buildup. This buildup will usually lead to failure in the short-term.
• A symptom of internal water heater failures is leaking water. If water begins noticeably leaking from your heater, disconnect the unit and consider immediate replacement. Do not hesitate to replace your heater in the event of leaking water, as any delay will likely lead not only to a cessation in its operation but also a serious mess that can impact other aspects of your home’s interior, causing associated repair costs to spiral upward.
What areas of my home should I look out for when it comes to plumbing issues?
Plumbing runs throughout the entirety of your home, and where there is plumbing, the potential for plumbing problems arises. The four main areas of the house that often encounter plumbing issues include the kitchen, bathroom, hot water heater and septic system. A licensed plumber provides professional service that can extend the life of your home’s plumbing system.
Kitchen: As one of the most used areas of the home, the kitchen plumbing sees a great deal of wear and tear every single day. This includes everything from leaky faucets to busted pipes. Appliances, such as dishwashers and ice-makers, can pose all kinds of threats that may not be noticed until water damage has already occurred. Keeping up with regular maintenance and repairs is critical to preventing such disasters. Always have a licensed plumber do renovation, remodel and repair work to ensure that the job is done right the first time.
Bathroom: As another commonly used room that is full of pipes and fixtures, plumbers often get called upon to service this area of the home. Clogged drains and toilets are among the more minor repairs. However, small problems can grow into larger ones posing a new set of problems, such as mold and mildew.
Hot Water Heaters: This metal tank cycles through a large amount of water each day and is rather prone to leaks due to corrosion over time. Six to eight years is the general lifespan before the unit begins to deteriorate or experience electrical problems. Even things as simple as the heating element or thermostat can wear out rather quickly. If extensive repairs are needed, consider installing a tankless or solar water heater as a replacement.
Septic System: This crucial but often overlooked component is responsible for carting waste products away from your home. Regular maintenance is essential, and a licensed plumber can inspect the system as needed. Repairs and remodeling projects serve as a perfect opportunity for your plumber to assess the overall function of your septic system.
Please describe a water softener and how it works.
Water softeners perform an “ion swap” procedure within the water in order to achieve softening. The harmful excess calcium and magnesium ions that create water hardness are swapped out with sodium ions, restoring the quality of the water. Sodium most often works for this purpose because sodium “plays nice” with soap and doesn’t react poorly when other elements are introduced. Generally, the amount of sodium that accumulates within your water as a result of this softening process is of no concern and lies far below the FDA’s “very low sodium” classification.
How Ion Swapping Works: A tank full of negatively charged polystyrene beads are bonded to the positively charged sodium ions. The sodium ions “swap” with the harmful magnesium and calcium ions as the water rushes by the beads. Eventually and after numerous cycles however, the sodium within the polystyrene beads is completely replaced by the calcium and magnesium, and the water softening unit can no longer perform its duties without a regeneration cycle. Salt is added back into the water softener to begin this cycle, and the beads are soaked in this solution of salt and water. The beads are regenerated with the proper levels of sodium and any excess solution flows out of the water softener through a drainpipe.
While most home water softeners utilize polystyrene beads, not all determine when it’s necessary to regenerate in the same way. Some water softeners utilize a mechanical water meter that begins the regeneration cycle only when the ratio of existing water to sodium requires activation. Other water softeners operate on a regular, timed schedule due to electric timers, and some instead simply use a computer that begins the regeneration cycle when it deems enough water use has transpired.
What are the advantages/disadvantages to tankless water heater systems?
Traditional water heaters consume large amounts of electricity or natural gas and can only supply enough hot water for two or three showers. Because of these issues, many energy conscious homeowners are making the switch to tankless water heaters to save money and avoid headaches.
• Unlimited Hot Water: With a tankless water heater, you will enjoy an unlimited supply of hot water. Instead of heating dozens of gallons of water in a large tank and maintaining it at a certain temperature, a tankless water heater simply heats water as it passes through the heating elements. You’ll receive water at your desired temperature within seconds, and you could leave the hot water running for a whole week without running out.
• Size: A water heater tank can fill up an entire closet by itself, which limits where it can be placed in the house. A tankless water heater is small by comparison, often measuring as tiny as two cubic feet. Because it doesn’t store water, it is lightweight and can easily be mounted to the wall. Even if you place it inside of a closet, you will still be able to use most of the closet for storage however it must be placed on an outside wall so that it can be properly vented to the outside.
• Energy Savings: Tankless water heaters are incredibly energy efficient. Although they can use 15 to 30 kW of electricity, they actually end up using less energy than water heat tanks. Remember that tankless water heater only turns on when you need them, but water heater tanks can take hours to warm 50 gallons of water to the target temperature.
Manufacturing processes have improved over the past few years as tankless water heaters have become more popular, and they now cost little more than some traditional models. However, the energy savings will quickly make up for any extra installation costs. Depending on your family’s hot water usage, you will save 25 to 40 percent off of your hot water heating costs every year.
Disadvantages: The only disadvantage that we could see is that if you lose power, you will have no hot water. But then again you could invest in a whole house generator to solve that problem.
What’s the best way for people to get in contact with you?
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There are many questions that consumers are posed with when deciding on a water heater. Is a high efficiency gas storage tank for me? Or would the whole-home gas tankless water heater better serve me and my home? Depending on your current water heater situation, your skill level in maintaining your water heater, and in some cases just your own preference, many things can factor into your final decision making process. Anyway you choose to go however it is best to know the facts and the pros and cons of either type when making your final decision.
A very helpful spot to learn more about both the “tank water heater” and “tankless water heater” is the Energy Star website (www.energystar.gov) which details each very thoroughly. According to the site, one should give serious consideration to the whole-home gas tankless water heater model if you are in the process of building a new home or taking on a significant remodeling project at your home. In choosing the tankless water heater route, it is essential that you first be sure that there is a large enough gas line at your home (this would typically need to be a ¾” line) in addition to having enough space to install the proper venting.
Energy Star also suggests the tankless water heater model for those who are looking to replace their existing water heater before it actually breaks down or if you presently find yourself running out of hot water often. The tankless heaters would more than likely require that you be willing to either take on the responsibility of some additional maintenance tasks or be sure to schedule a regular check on the unit every few years, and while you will have to pay a bit more upfront when choosing to go this route, in the long run this type of heater will reduce your heating bill by an estimated 30 percent. Another plus in “going “tankless” is that the water heater will have a longer lifetime than the other options available to you.
The high-efficiency gas storage water heaters or the “tank” heaters also are a viable option in many cases, especially for those looking for more routine installation and maintenance of their water heater, Energy Star recommends this type to consumers who are satisfied with the style of water heater that they currently have and for those not looking to make a major change. These are also ideal for those who currently have a “tank” heater that is no , longer functioning and needs to be replaced. Much like the “tankless” option, the gas storage heater can lower heating bills in the long run for those willing to pay a little more up front, as on average these models of heaters will reduce one’s water heating bills by around 7 percent.
For an in-depth look at estimated savings and other information that can help you to decide whether the “tankless water heater” or “tank water heater” is for you, a great resource is the aforementioned www.energystar.gov, under the section titled “products.”
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Here is a great source for learning about Tankless Water Heaters, and helping you decide if it’s really the right choice for your lifestyle and needs. Poole’s Plumbing is your Raleigh Rinnai Authorized Service Provider and Tankless Water Heater Specialist.
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Are you looking for a certified Raleigh plumber that’s honest and trust worthy? Poole’s Plumbing is one of the only plumbers in Raleigh that offers the Best Price in Town Guarantee. So if your water heater needs to be replaced or upgraded to a new efficient tankless water heater, don’t pay too much for plumbing services or repairs. Call Poole’s plumbing today and get the best price in town, Guaranteed! Don’t just take our word for it… check out what our customers have to say about our plumbing professionals and second to none services.
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Had Pooles Plumbing come out to diagnose and fix an intermittent issue with my tankless hot water heater. Everything worked like clockwork! The crew who came out was very knowledgable, professional, quickly diagnosing the likely problem and suggesting a good cleaning first before any more costly repairs. It has been working perfectly so far since their visit. I would definitely use them again!
I had a wonderful experience with Poole's Plumbing. Found a water leak in the line between the meter and my house. They came out promptly and told me everything that needed to happen (cable, gas, sewer lines marked, inspections, etc.). They took care of everything! Everyone with whom I dealt was friendly, professional, knowledgeable, and efficient. And so very neat! I had to have a long trench to lay new pipe, and just a few days later, neighbors are commenting on how you can barely tell I had the work done! They left my yard looking as good or better than when they left! And they alerted me to a potential electrical grounding issue with my home. No one wants the expense of a water main leak, but I feel very good that I had the best people on the job!!
We have been dealing with the headaches of Polybutylene pipes for years, (leaks, burst pipes and lost sleep) but finally bit the bullet on getting the house re-plumbed. We had several quotes and chose Poole's, and we are very happy we did. We were on their schedule within 10 days of selecting them to do the job. Earl and John showed up on time (called before arrival) and explained how they would do the work. Going in we knew they would have to cut away some dry wall in the walls and ceiling to get to the upstairs bathroom plumbing, but I was surprised how small the holes were, they were like surgeons. They used the existing runs, removing the old pipes and putting the new in the same holes where possible.No one wants to spend that much money to fix something that isn't broke at the moment, but I can honestly say this was one of the best decisions we made at our home. We will sleep better knowing the poly is gone, and we made the right decision having Poole's do the work.
From the first call placed to Wendy at Pooles Plumbing to the actual service performed, the entire team delivered 100%. Cory arrived with all parts needed and did a fantastic job repairing the leak on our well water system and installing an isolation valve as asked. I'd definitely recommend Poole's Plumbing based on my experience with them and will be contacting them again when I have more work in the future. Thank you!
Cory did a great job replacing our direct vent tank water heater. There were some space challenges they worked through and couldn't thank them enough for the work they did with minimal disruption to my day. From my initial contact with Wendy, working with Makayla on the quote through completion of the project with Cory, everyone was kind, answered all my questions and provided a great experience overall. I'd definitely recommend Poole's based on my experience with them and will be contacting them again when I have more work in the future. Thank you!
Install sump pump.I also had Poole's replace my water heater yesterday (Feb 2023) and am very happy with their service. Their price was very competitive, and they accommodated my request for prompt service as I had been without hot water for a few days. The installation seems to have been completed in a professional manner.
We used Poole’s Plumbing to have a toilet replaced. Everyone at Poole’s is friendly, efficient and it was a quick turnaround. Our toilet is of high quality too. Will definitely be using Poole’s in the future!
Wonderful experience! Poole's Plumbing is the best and I won't be going anywhere else. Great communication, fair prices, reliable, honest and they know what they're doing!A big shout out to COREY at Poole's! He arrived on time, explained things to me, took care of the issue, and was such a nice guy! Thank you so much.Beth WilsonRaleigh, NC
Henry did a fantastic job installing our tankless hot water heater. He was professional, friendly and did excellent work. Jessica managed the process in the office with great customer service. I highly recommend Poole's Plumbing and will use them again for other plumbing projects.
Exceptional service all around, from my inital conversations for a quote to the eventual replacement of my water heater! They did everything they promised and more! I would definitely recommend Poole's Plumbing to anyone!
Bob Poole and this team we great to work with, on time professional, and did a great job. Highly recommend Poole's PlumbingAnother great response and took care of the problem we were having with out tankless water heater
I had a water flooding due to a water filtering system that a outside plumber installed.I called Pooles to fix it ,they where promote and they helped me with removing the filter system and restore line to how it was when the new house was built.I now feel at ease.Knowing these guys handled it.
First time use of Poole's Plumbing. I live in the Atlanta, GA area. My rental property in Raleigh is occupied with family members. Poole's technician, Kai, was thorough, knowledgeable, and professional. Repairs were within the scope of the work and done well. No surprises. I highly recommend this company.
I have used Poole's plumbing for installation of our tankless water heater, and later for its maintenance and repair. The water heater later failed on a Saturday morning over a holiday weekend. The on-call technician quickly responded and had the system up and running by the afternoon.Most recently, Poole Plumbing installed a toilet and replaced a broken faucet in my laundry room. Again, they did a great job.I find them to be very responsive and professional with reasonable pricing for the services. They are my plumber of choice!
I had a great experience with Poole's plumbing when they came to replace the gas pipe connecting my house to the meter. They were on time, had fair pricing, and were extremely professional. Bill, Henry, Cody, and Dylan worked together from giving me a free estimate, installing the pipe, and then meeting the city inspector all in a timely fashion. Makayla and Jessica were extremely helpful on the phone with scheduling and questions about billing and my quote. I cannot recommend this company enough!!
Keith removed my old toilet and put in the new one in less than an hour. Looks great! I recommend Poole's plumbing to all my friends! They use them now too! I can't say enough about how professional and responsive the whole team is, from my call to the service! Great job guys!
There staff are very professional and not trying to sell you things you do not need. They diagnose the problem and give you various options to take care of it.
Had a new sink and faucet to be installed in a new kitchen cabinet. The Marketing and Sales Coordinator provided a quote in a timely manner. The Service Coordinator worked with my schedule to provide a service time.The Plumbers did a great job in replacing the water pipe connections to the faucet and sink along with the pipe connection to the dishwasher. The replaced PVC drain line and vent under kitchen cabinet
We had an intermittent water leak that we had not been able to isolate. Unfortunately, it got much worse on a Friday night and we needed help. Henry with Poole's was very professional and polite. We got the job done quickly and with minimal mess. Will use again.
We had a break in our water line that was on our side of the meter so it was our responsibility. Pooles Plumbing was so helpful, Jessica is so knowledgeable, professional, and very kind as well. It was fixed in good time and Keith and his partner were just wonderful. Thank you for quick and thorough action.
We ordered the Tank-less water heater maintenance service -Descaling & Flushing. Mr. Earl performed the excellent service and ran extra miles to check my bathroom's water flow. He detected the possible problems and fixed it. Now, I can enjoy my hot water shower without any interruptions. Thanks! Earl! for your services!
I had a problem with a toilet line stopped up. Carrie was so helpful in getting help to me quickly. She also scheduled several more follow-up that needed to be done. She could see how anxious I was about this. and went out f her way to reassure me that they would take care of this problem. Coery came and did a great job. I appreciate all they did for me.
We have used Poole's Plumbing for several of our managed properties as well as our residence. Poole's Plumbing staff and technicians are professional and friendly. Highly recommended!
We had two aging original water heaters, one electric and one direct vent gas that needed replacing. Pooles was one of three places that I got quotes from and their quoting rep, Bill, immediately impressed me with his attention to detail and knowledge of what my options were. Bill took measurements inside and out and talked about the exact process for similar replacements or a switch to tankless. In our case, I decided that it made the most sense to convert to tankless and it was clear that they were pros at doing that conversion. The quote also came in the lowest which was a great bonus, but since this is critical house infrastructure I was weighing the decision more on the expertise exhibited at the quoting stage.When it came time for the install, the techs Henry and Dylan did a fantastic and expert job. They mounted the new unit to the wall, plumbed in a dedicated gas line from the outside meter and very cleanly and neatly plumbed the unit in with our existing water lines and recirculation system. All of the visible hot lines were insulated for efficiency and you can almost not tell we used to have tanks. The before and after photos speak for themselves. They were done in a day and the inspector had no concerns whatsoever. VERY satisfied customer here! Thanks Poole's!
I was very impressed with their quote process, price, timeliness of scheduling, arrival time, professionalism, and work. I would recommend them and will use them again.
I was having some issues with my Rinnai water heater, and noticed that on the Poole's Plumbing trucks in front of me in traffic, it said they worked on Rinnai water heaters in particular, so I gave them a call.The two young men they sent were courteous, polite and knew their trade. They cleaned up my old Rinnai and asked me to let them know if the issue persisted, though they seemed confident it wouldn't.So far, so good.I'll be calling these guys back for anything else I run into plumbing-wise.
We are exceptionally pleased with Poole's Plumbing -- the people and process.From the initial call to Poole's thru the thorough estimate, timely and efficient install, and follow-up to ensure our satisfaction and rebates, we were very impressed with the courtesy and efficiency of all concerned. They offered us the best product and price, as well as the most prompt install to meet our needs. They delivered as advertised and promised.We have continued to use Poole's for new fixtures, outside faucet replacement, etc. and they continue to be prompt, courteous, professional, and helpful with options and insight. Poole's is pour first choice for nay and all plumbing and general service needs,We most definitely recommend Poole's to our friends and family.
Contacted Poole's Plumbing via their website. Asked for an estimate to replace our hot water tank. Process was simple and easy. Poole's contacted us and provided a solid quote with a good product. Installers were prompt, professional, and completed the job in a timely manner. Great job all around and will use again in the future. As a DIY'r, I am very pleased with price and workmanship.
We recently moved to the area and needed a day’s work of plumbing tasks completed from installation of faucets and toilets to replacement of our shut-off valve. It was obvious that when the person came out to do the estimate, we had the right company. From the estimate to the end of the work, we were impressed with the knowledge, skills, and professionalism. We wouldn’t hesitate to use Poole’s again. Thank you!
Called Poole’s for a couple issues and they managed to come out and fix everything same day. Both Tim and the entire team were great. Would highly recommend! Thank y’all!
By Kristen Bosse
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