What Water Heater Size is Right for Me?

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This is a question that almost all homeowners who built a new home are familiar with. Likewise, it is certainly a thought that has crossed anyone’s mind who has run out of hot water in their home at some point. No matter when you thought to ask, or if you hadn’t yet, regardless something you will want to know as a homeowner is what is the correct Water Heater Size you need.

The amount of hot water dispensed versus how much you and your family need are certainly one reason you need the correct Water heater Size. Likewise, if your unit is too big, you are looking at a spike in your monthly energy bill. So, luckily for you, the number one name in Raleigh area water heater experts is Poole’s Plumbing. Below, we will identify each style of water heater available and also how to calculate the size that fits your home.

Know Types Before Looking at Size

Yes, we know our purpose here is to decipher what is your ideal size of Water Heater. We will get to that for sure by the end of our article, but first, we’d like to get you more familiar with each of the three main types of residential water heaters.

Types of Water Heaters

  • Tankless Water Heater- a somewhat newer type of water heater. Usually, these cost more upfront but in the long run, saves you due to energy efficiency.
  • Storage Tank Water Heater- These are the standard and most common water heaters. Available in both gas and electric units. These type of water heaters has low upfront costs. These units have an insulated tank that stored hot water until it is needed.
  • Solar Water Heating System– This variety of water heater has a storage tank and a solar collector. With these, you can choose from two types of water systems, first there is active solar water heating. Which has controls and circulating pumps? Then there are passive solar water heating systems, too. They use none of the pumps or control that others did.

Now We Know the Type, Let’s Calculate Your Water Heater Size

Now that you are at least somewhat familiar with the three types of unit could have, it is time to calculate your correct size. The size that you will need varies from household to household, actually.

In general, however, basing the size on the number of people per home is the most accurate way to gauge your ideal Water Heater Size and eventual selection of one.

Below it is easily bullet-pointed out for you basing the number of people in a home against the Water Heater Size in gallons.

  • 30-40 Gallon Water Heater Size for a one or two-person household
  • 40- 50 Gallon Water Heater Size for a three or four-person household
  • 50 Gallon minimum Water Heater Size for a household of five or more people.

Where Can I Find Out my Current Water Heater Size?

To see the Water Heater Size of the unit in your home right now, you need to look at the manufacturer’s label on the side of the tank. Not only does this tell you the size you have currently, but you can base your decision on size on that number and how often you run out of hot water.

If you would prefer, we here at Poole’s Plumbing would be happy to speak to you about any and all of your water heater questions or any plumbing questions we can be assistance with on top of that. After all, how do you think we became known as Raleigh’s top water heater experts? To contact us at Poole’s Plumbing, visit poolesplumbing.com

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I Have an Overflowing Toilet! What Can I Do?

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The plumbing issues we deal with around the house can trigger a variety of responses from us upon first sight. While some might not evoke a quick or much emotion in response, one that certainly will is an Overflowing Toilet.

We have all had that “Oh no” moment when we realize the toilet is clogged and being to back up. So, nobody wants the contents to pour from the bowl and on to their floor, obviously. But an Overflowing Toilet is an issue that we have all faced and probably will again. That, unfortunately, we really can’t avoid. However, what we can do in this post is to remind and tell you of ways to react and quickly stop your Overflowing Toilet.

Stop that Overflowing Toilet at the Source, If You Can!

So, you have been overcome with that feeling of urgency after seeing your Overflowing Toilet. What should you do? Well, again stating the obvious, you want to get that water coming to the toilet shut off as soon as possible. The best way to do this is to locate and turn off your toilet’s main shut off valve.

To shut off the main valve upon seeing the Overflowing Toilet, you first must know where it is located. Usually, the water line that runs from the bathroom wall to your toilet is visible. This is most times where you will locate the toilet’s main shut off valve and the key to stopping the Overflowing Toilet. If you find the valve, turn it off, and then you have as long as it takes to clear the clog and get that toilet running normally again.

Now, what if you could not find the valve. This could be the case if it is located inside the wall or under the flooring tiles. Likewise, this valve is not turned much, unless in the case of an Overflowing Toilet. So, the valve could be rusty or just really difficult to turn. So, if the only way to shut that water source off is with the valve, and you have an Overflowing Toilet, whatever will you do?

The Backup Plan, Look First to the Tank

So, we have an Overflowing Toilet and there is no shut off valve insight. There is no time to waste here, as the water rises toward the edge of the bowl. So, you want to lift the lid off the tank and take a look first at the flapper.

The flapper is the rubber disc covering a hole at the bottom of the tank if you were not aware of this. If you look and it is open, meaning not covering the hole, reach in and close it manually. This will stop your Overflowing Toilet.

There is still a chance though that this will not work. So, if the flapper is not open or if for whatever reason it will not stay closed, look for the float ball. This component of your toilet floats on the water’s surface in the tank. Reach in and manually lift the float ball to the top of the tank, and the water will shut off.

We Stopped the Overflowing Toilet! Now What?

Well, one way or another, you have put a stop to the Overflowing Toilet. However, your work here is not yet done. You still need to get to the source of what was making the toilet overflow. Obviously, to do this, you must clear the clog. A few good hits to the bowl with a toilet plunger should do the job.

In some cases, though, a plunger just cannot cut it, So, if you are not able to clear that clog, call us here Poole’s Plumbing and we will be happy to come by and pop that clog loose for you. To contact us, on this or any of your plumbing issues, visit poolesplumbing.com

 

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Five Places or Things to Look for to Identify Toilet Problems

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Your toilet is one-bathroom appliance that you like to count on to always be in. proper working order. that being said, it is inevitable that, much like all your bathroom appliances, there will be times when you do have some type of issue. Whether big or small, any problem you have with your toilet is immediately a huge inconvenience. On top of this, if the problem is not identified and then fixed in the early stages, it could lead to much larger and costlier plumbing issues. Thus, we have compiled a list of five ways or places you can check on your own to Identify Toilet Problems.

As we should all be well aware of, plumbing issues are never something to ignore. The reason we have compiled the below ways to Identify Toilet Problems is so you have a head start and can check and be sure you do not have any of these issues currently. Consequently, if you do Identify Toilet Problems, you will be able to address them in a timely and professional manner so that the problem does not persist or wind up costing you big in the long run.

Ways to Identify Toilet Problems Where You May Need to Replace

1) Cracked or Scratched Toilet Bowl

Pretty simple and straight forward method om checking this one. Simply look at the bowl and if for some reason it is scratched or cracked, you can do one of two things. The first is, the case of a smaller crack, you may. be able to fix this from home. However, if it is a sizable crack or cracks/scratches, this is not something you want to take care of yourself. However, the Raleigh area professionals at Poole’s Plumbing would be happy to help you through this issue.

2) Age: Your Toilet Has Gotten Old

Ok, so if working properly and fully functional, we have no problem with whatever age your toilet is. But just so you are aware, even if working properly, your old toilet may be costing you unnecessary money. This is because, by federal guidelines, toilets made and sold from 1994 on cannot use more than 1.6 gallons of water.

This can limit water usage and thus keep your bill down. Many older units hold much more than this. Anyhow, regardless of there being nothing wrong with a toilet that is up in age, you may want to contact us here at Poole’s in case there is an issue caused by the age of the unit. Many times, you will find that regardless of if you Identify Toilet Problems, in the long run you will save just by opting to replace the old and less efficient toilets.

Is it a Clog? Why Would it Be Leaking? Identify Toilet Problems and be able to Distinguish Between the Two 

Is it a clog or a leak? To Identify Toilet Problems and differentiate between the two is not difficult if you follow our easy guidelines in checking. In actuality, you can Identify Toilet Problems in either of these situations with the following tips.

3) Is My Toilet Clogged?

Well,  to Identify Toilet Problems in regard to a clog is not a difficult thing to see. However, to distinguish if you have a one-time clog or a constant problem is important for sure. So how do you Identify Toilet problems as persistent or not is simple? Once you pop the clog-free with your plunger, keep an eye out for the issue to happen again. If it is recurring, the best solution is usually to look into getting a new toilet altogether.

4) My Toilet Seems to Keep Leaking?

This, much like the above “persistent clog” is a red flag. By that we mean, if you notice the toilet is leaking often, and you have tried to fix it, yet it continues to do so, it is time for a new toilet.

5) Why is the Water Always So Low in My Toilet?

You may ask, how does the water level in my toilet relate to a clog or a leak? Well, to Identify Toilet problems, checking on your water level may be directly related to a clog. It may mean that a clog that is downstream a bit is your problem. If that isn’t the issue and the levels are low, be sure the water valve is turned on. Once you are certain of this, give us a call, and we can surely help you identify the problem.

You Identify the Toilet Problem First, Then Call your Friends at Poole’s

With these or any issues with your toilet, or other bathroom plumbing items, never hesitate if you are not sure to just pick up the phone. The number one name in emergency plumbers in Raleigh and across the Triangle area is Poole’s Plumbing. We would be happy to assist you at any step of the way along the identification process if you are unsure. Remember when it comes to a possible plumbing issue, it’s always best to be safe rather than sorry. To contact us, visit poolesplumbing.com

 

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New Homeowners Plumbing Checklist: Six Points to Be Sure of Before Closing

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Buying or building a new home is one of the most exciting moments in a person or a family’s life. Whether a first-time buyer, upgrading to the home of your dreams or downsizing in retirement. Closing on and purchasing a home is a big deal. However, amidst the excitement, you want to remember to be smart about your purchase. Many areas of the home need to be inspected thoroughly to be sure you are getting what you pay for. One area that you want to be 100 percent sure of is the plumbing. With this New Homeowners Plumbing Checklist from your friends at Poole’s Plumbing, we point out each of the six items you want to “check off” before you finalize any sale.

 

You will certainly want to give us a call, so Poole’s can perform a full plumbing inspection before closing. But, the six things making up your New Homeowners Plumbing Checklist below are things you can look for yourself upon touring the home.

New Homeowners Plumbing Checklist: Check for Pressure and Give it a Flush

The first half of your New Homeowners Plumbing Checklist will have you taking a look at water pressure. Likewise, we will discuss how to test each of the homes’ toilets in a very simple manner.

Big Pipes Mean Good Pressure

The first item in your “personal inspection” on your New homeowners Plumbing Checklist is the pipes. As anyone who has lived with low water pressure can attest, it is not something you want to endure. So, in your initial “walk-thru” or planning, check out the pipes. Make sure that they are a minimum of 3/4 inches from the water source to the home. Also, be certain that there is a minimum of 1/2 inches to the faucets also.

When sure that these distances are of the implied closeness, you can rest assured that water pressure will not be an issue.

Turn Those Faucets On and be Sure on the Pressure

Once you are sure of the pipe size, you can be pretty sure about having good water pressure. However, just to on and off each faucet in your home off and on. Do the same with your shower. There is no better way to gauge water pressure than by you seeing it yourself and deciding that it is either too low or just right for your household.

Flush to be Sure

The third item on your New Homeowners Plumbing Checklist is to be sure there are no issues at all with any of the toilets in your home. This is actually a pretty easy inspection process for you. That is because you simply go to each toilet in your home.

When you flush each of the toilets in your home, watch and listen to identify any problems. If you notice a weak flush, one that stays running too long, or strange noises, you will want to bring this to the attention of the builder or realtor.

New Homeowners Plumbing Checklist: A Long Look in the Basement and Saying “No to Lead”

The final three items on your New Homeowners Plumbing Checklist have you continuing your personal inspection. This part of your inspection though will take place when the walk-thru brings you to the basement.

Don’t Overlook the Basement and Crawl Spaces

This heading about says it all for this entry on your New Homeowners Plumbing Checklist. It is a fact that the most overlooked places that a new homeowner forgets to check in regard to plumbing is one of the spots they can actually miss the most, the basement. Take the time to look for any water damage, leaky pipes, or anything that appears to have been repaired that might not look like it was professionally done.

How Old is the Heater?

Earlier we would discuss water pressure. Now, let’s talk about temperature. While water pressure is very important, the temperature is equally as big of a deal. So, moving along on your New Homeowners Plumbing Checklist, this item just has you asking a few questions. When you take the tour of this home, ask the realtor to show you the water heater. Then, take a look to see if there is any corrosion or rust in the unit. Keeping in questioning mode, be sure to also ask the realtor what year the heater unit was installed and when it was last professionally serviced.

Stay Away from Lead

This would seem a common-sense type of entry to your New Homeowners Plumbing Checklist. But we would be remiss if we did not include something about the dangers of lead. The CDC reports that one out of every six children have more than the average amount of lead in their blood. This is a direct result of lead piping. Thus, unless you have a home that you want to entirely replace all the pipes in, we recommend staying away from any homes that have lead pipes.

The number one trusted name in Raleigh NC area plumbers is Poole’s Plumbing. We are more than happy to come through for your professional, final inspection before you close on your new home. To contact us about this or any of our services, visit poolesplumbing.com.

 

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Look, Identify, and Fix: What to do When You Have a Garbage Disposal Leak

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The garbage disposal is a luxury we may at times take for granted. No need to scrape off that excess food from the plate into the trash. Likewise, no smelly, leftover food scent coming from the trash. Nope, not with the garbage disposal, which magically with the flick of a switch, gobbles all that plate residue up. But, what about when there is an issue? What happens when suddenly you realize you have a Garbage Disposal Leak?

Ok…so, maybe the garbage disposal is not quite the magical, left-over-food-gobbling unit spoke of above. However, it certainly is a handy item to have. Now, back to our question at hand, what happens when you realize you have a Garbage Disposal Leak? Well, you will want to take several angles to look at this issue. First, you will want to look at several points in which the leak could form. Then, we identify where the leak is and decide if this is a “fix it myself” issue, or if we need to call in the pros from Poole’s Plumbing.

Where Can I Find My Garbage Disposal Leak?

To start from the beginning, you have found a puddle under your sink that you are not 100 percent sure of where it’s coming from. To confirm that this is a Garbage Disposal Leak, there are four spots you want to check in the identifying process.

Listed below, are these four areas that a Garbage Disposal Leak could occur.

  • Sink Flange- This connects the bottom of your sink drain to the top part of the garbage disposal
  • Dishwasher Connection- normally you’ll find this to be a rubber hose that connects to the side of a garbage disposal.
  • Drain Pipe- This pipe might be metal, or plastic and its purpose is to drain water and food away and out to the sewer.
  • Garbage Disposal- The actual disposal unit itself

Confirming the Source of Your Leak

Keeping in mind that our Garbage Disposal Leak is going to more than likely come from one of the above areas, let’s find out for sure. To begin our test and definitively find where the Garbage Disposal Leak is, we first dry the entire outside of the disposal itself. Next, put the stopper in your sink drain and proceed to fill the sink with a few inches of water.

Now, we wait a few minutes, keeping an eye on your disposal, underneath the sink. If there is active dripping occurring, then the Garbage Disposal Leak is coming from the sink flange. However, if there is no drip, we then have to remove the stopper in the sink. Once removed, we then will be able to see water coming from one of the other three areas we discuss above. How we go about fixing the Garbage Disposal Leak, will depend on where we have figured out that the leak is coming from.

Fixing the Garbage Disposal Leak: Can You Do-it-Yourself?

Once the leak is identified, whether or not you can fix it yourself will depend on how skilled you are in plumbing repairs. You will want to proceed here with great caution however, as while it may seem an easy fix, it’s easy to get in over one’s head on this project.

Below, we will take a look at how you would go about fixing your Garbage Disposal Leak separately in each of the four possible areas it is coming from.

Bolts and Putty for a Leaky Sink Flange

If it is your sink flange that is leaky, this could be a real easy fix. You may only need to tighten all the bolts that hold it on the drain. If that does not stop the leak, the issue could be that you need a new layer of plumbers’ putty to form a new seal.

To do this, loosen all of the mounting bolts, leaving a little space between the flange and drain. Then you can apply a new dab of putty around the drain, re-tighten the bolts, and wait a few hours for the putty to make a tight seal.

Garbage Disposal Leak Coming from Dishwasher Hose or Drain Line: Do I Tighten or Replace? 

Now, let’s approach the “fix” as if we discovered the leak was stemming from the dishwasher hose. Again, observing is our first step. You have to decipher whether your hose is cracked or just loose.

Now, if it is loose, you can tighten up the hose clamp and our problem is solved. However, in the case of a cracked hose, we will need to replace it with a new one. But once replaced, there should no longer be a Garbage Disposal Leak.

The approach if our leak is coming from the drain line is similar to this. When you analyze, look to see if there is a loose connection. If so, then tighten it up and all should be fixed. However, there is also a seal located inside the connection that could be the problem. In the case that the seal has gotten old and no longer is working, you can replace it and your Garbage Disposal Leak should be a thing of the past.

A Cracked Garbage Disposal= Not Much of a Choice

In the case that we discover the garbage disposal unit itself is cracked, and this is where the leak is coming from, options are limited. Yes, there is a chance that the pros at Poole’s could repair that crack. However, in most cases, it would be the most cost-effective if the Garbage Disposal Leak is from and actual crack in the unit to simply replace the entire disposal.

These suggestions once again are based on the fact that you have the confidence in your own plumbing skills to make these minor repairs. If you are at all uncertain, these small issues could turn into a huge mess. So, if you aren’t sure of identifying or fixing your Garbage Disposal Leak, contact us and we can help. To contact Raleigh’s number one trusted plumbers, Poole’s Plumbing, visit poolesplumbing.com.

 

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Why Do I Have Rusty Tap Water?

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So, you are just up and out of bed. After a good night’s sleep, we all like to grab that toothbrush and get set to freshen up our “morning breath” and clean those teeth. You take a look down though as the water is about to run over your brush and something isn’t right. You rub your eyes to be sure, but it’s not your eyes playing tricks, the water is a brownish, rust color. As anyone would, you can’t help but wonder, why do I suddenly have Rusty Tap Water?

 

Rusty Tap Water pouring from your faucet or shower is certainly an eye-opening experience. Likewise, there is a very good chance that when. you first see it; you will have no idea what its cause would be. Well, luckily for you, your friends here at Poole’s Plumbing have got the What, Why, and How that you are looking for when you discover Rusty Tap Water. Also, a few suggestions on what the dangers can be when you notice your water has gone rusty.

What is the Cause of Rusty Tap Water?

First things first, we know the water is discolored, but the question is why do you have rusty tap water? well, that could be the result of a few things and may differ depending on the water’s temperature as well. So, let’s look at each possible scenario.

First, if you notice that all of your hot water has become Rusty Tap Water, then it’s very probable that sediment or rust has built up inside your water heater. The water heater may also be the cause if you notice both hot and cold appearing as Rusty Tap Water.

However, in the case that both hot and cold is coming out as Rusty Tap Water, it may not be anything to do with your plumbing at all. This could possibly come as a result of a break in a city or town water main or fire hydrant. Finally, if it strictly your cold-water showing discoloration, your issue is most likely with a particular water supply pipe in your home.

Is This Discolored Water a Danger to You and Your Family?

When you see Rusty Tap Water coming from your faucet, it is a reasonable concern to wonder is it dangerous? Contrary to what you may think, and depending on the minerals in your water, it probably is not a danger. The EPA regulates drinking water treatment, so even Rusty Tap Water will not contain severely dangerous contaminants.

Water contaminants such as lead or arsenic that would be extremely dangerous to consume are not going to be in your water. Likewise, secondary contaminants like manganese and iron are also covered by the EPA regulations. Thus, due to the required testing of public water systems, it may smell or taste bad and even could stain clothing. But even though Rusty Tap Water is gross and not ideal, it actually isn’t dangerous to drink or bathe with.

How to Fix Your Rusty Tap Water Issues

Cold Water

Ok, so now we have identified the source and gauged the danger of Rusty Tap Water. Next, we look at how to fix it. let us start with if it is only the cold water showing up rusty. To begin here, run your faucets at full blast for about 20 minutes or until clear. Hopefully, a piece of rust will dislodge. This would come from the inner pipes and into the water supply. If it is this simple, you will run the water until its completely clean again.

However, if it remains Rusty Tap Water pouring from your faucet, or the rust comes back after a while, you may have an issue. That issue would be corrosion of your pipes. If corrosion builds in your pipe walls, minerals enter your water supply and it will continue looking unsavory. If this is the problem, call us here at Poole’s Plumbing. You will need a pro to take a look at either having the pipes deep cleaned or replaced.

Hot Water

Now, if the Rusty Tap Water appears strictly when you are running hot water, we suggest you start the “fix” by draining your water heater. It is not uncommon for rust and sediment to build over time in your water heater and actually this should be done twice a year regularly. The sediment build-up isn’t just a cause of Rusty Tap Water, though, as it can also lead to a costly issue like leakage.

In the case that you flush the unit and still, there is Rusty Tap Water when you turn it on hot, once again, give us a call. The number one name in Raleigh water heater maintenance, Poole’s Plumbing has got your back. Sediment and rust buildup are not an issue to take lightly and in all honesty problems far larger than Rusty Tap Water could emerge if you don’t solve the problem.

Both Hot and Cold

As we allude to above, if both your hot and cold-water faucets are producing Rusty Tap Water, this problem is probably not one in. your home. You should in this instance call the water company. More than likely a fire hydrant or water main is at the root of this issue.

When reaching out to the water company, explain to them your tap water problem. More likely than not, they will be able to tell you what is going on, how they are working to fix it, and when you can expect clear water once again.

To read more about some of the water heater issues spoken of in this post or for any of your plumbing needs, check out the number one name in Raleigh plumbers, Poole’s Plumbing at poolesplumbing.com.

 

 

 

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Sewer Line Clogs: “What is the Cause?”

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In our title is certainly a question you hopefully do not find yourself asking concerning your sewer. Sure, we’ve all at times had to deal with the inconvenience of a clog in a variety type of drains. We have discussed in previous posts just how to deal with that type of issue. However, the possible “quick fix” of a drain clog becomes a much bigger concern when every one of your drains becomes backed up. This could point toward you having a clogged sewer. Whether you do and want to clear it, or simply want to take measures to avoid it, what follows is a helpful look at what causes Sewer Line Clogs.

If I Identify the Source, Can I Clear My Sewer Line Clogs?

Before we review the most common signs of Sewer Line Clogs, here at Poole’s Plumbing we want to make one thing perfectly clear. To answer the above heading, no, you cannot. To expound, Sewer Line Clogs are not a “do-it-yourself” type issue.

By recognizing the signs and locations we help you too in this post, hopefully, you can avoid a major plumbing issue before too much damage is done. However, we cannot stress enough that if you do identify this as a problem, call your friends here at Poole’s so we can get your Sewer Line Clogs cleared as safely and quickly as possible.

Five Signs to Check for to Recognize if Your Sewer Line is Clogged

Ok, so we know that regardless, once we know there are Sewer Line Clogs, we are calling in a professional. That being said, below are five ways that you could notice that will tell you the issue is a clogged sewer.

1- Bubbling and Gurling toilets- If you notice this type of activity in any of your toilets, the sewer clog may be the problem

2- Sewage-like Odors Coming from the Drains- We all know that foul, awful scent. If you recognize it coming from your drains, don’t hesitate, give us a call.

3- Wet Patches in Your Yard that Seem Out of Place- If there has been no rain or reason you can recall for random wet spots across your yard, good chance that the sewer clog has caused this.

4- Multiple Drains are Draining Slowly- When you happen to see one drain is moving slowly, so you check another, and they are too. You guessed it Sewer Line Clogs are your most probable cause.

5- One Plumbing Fixture Has Wastewater Backups When You are Using an Entirely Different Fixture- This is also an immediate red flag. If you come across this situation, let us come and lend a hand to rectify your problem.

“What is Causing All This?” The Four Most Common Causes of Sewer Line Clogs

Lists are easy to follow. So, when it comes to possibly saving you from the problems you could endure with Sewer Line Clogs, we are going to stick to lists. Directly below, is our list is of the four most common causes of Sewer Line Clogs.

1- Tree Roots- 

This is one possible issue that in some cases is unavoidable. Basically, you have tree roots underground that are growing. As they get bigger, they can make their way into a sewer pipe in a variety of ways. Once they have entered the pipe they expand. This can not only cause all of your drains to back up but could lead to a full blockage.

2- Garbage Disposal-

Another item we recently touched on here in the blog. While garbage disposals are nice, they are not a garbage grinding, trash can. Using a kitchen sink strainer can help to avoid larger debris entering the drain. Items such as grease and even some food items can cause the garbage disposal to aid in drains clogging.

3- The Toilets in Your Own Home Can Lead to Sewer Line Clogs- 

Simply put, using your toilet as a trash can could lead to drainage issues. Likewise, anything other than actual waste and toilet paper can lead to Sewer Line Clogs. As we have told you previously, even “flushable” wipes” that you’d pick up in-store can many times actually be damaging when flushed.

4- Cracked or Damaged Sewer Lines- 

Sewer lines over time can actually age and thus, deteriorate, corrode, or crack. Being under the ground, you would probably not notice. However, once you did, you’d find out that a damaged sewer line will lead to seriously large issues. This is due to the damage to the sewer line and also its need for replacing it causes

As touched upon in this post’s first paragraph, Sewer Line Clogs are not something we recommend trying yourself. You should upon identifying the sewer being backed up or noticing the signs and possible areas the clog is in. Once you identify the clog though, pick up the phone and call your friends at Poole’s Plumbing.

For any further information, you’d like to learn about Sewer Line Clogs and to contact us in case you do run into this issue, visit poolesplumbing.com.

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5 Fall Plumbing Tips to Avoid

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Many people who live in North Carolina would put enjoying four distinct and separate seasons as one of the perks of living in the Tar Heel State. No question, the changing of temperatures and weather experienced is certainly unique to each season in NC. However, with the difference in precipitation, and the switch from warm to cold temperatures, some household preparations must be made as the seasons change. By following the five Fall Plumbing Tips provided below, you can do your part to see that plumbing issues will not be a concern.

Looking at our Fall Plumbing Tips, these will help prepare both inside and outside of your home. We all know, that with the seasons changing can come unpredictable conditions. Thus, by doing each of these simple tasks and staying alert to give them a check periodically, you could be saving yourself both financially, and from an unnecessary mess!

Five Fall Plumbing Tips to Get You Ready for Season’s Change

Drain, Unhook, and Put Away the Hoses!

Of course, with dropping temperatures comes less and less lawn and yard maintenance. Thus, the first of our Fall Plumbing Tips will be putting away an item used almost exclusively in Spring and Summer, the garden hose.

Obviously, when the summer winds down, you will want to keep your hose for another year, so proper removal and storage is recommended. Likewise, you will want to make sure the hose is fully drained and then placed somewhere that it will not freeze as the Fall and Winter’s colder temperatures arrive.

If detached and allowed to freeze, the hose could expand and break. Even worse though in the case you hadn’t removed it from the outside faucet, the freezing process can lead to a much bigger problem. So, let’s remove, drain, and store properly before we move on with Fall Plumbing Tips.

Turning Things Off: Possibly the Most Important (and Easy) Entry of the Fall Plumbing Tips

A common thread you may start to notice here is how important it is to avoid anything from freezing at all costs. Nothing good in the way of plumbing is going to come from a water source, supply, pipe, etc. becoming frozen.

Your inside water supply and hose bibb are both main areas to be certain are shut off properly. In the case of the hose bibb, the first step is our above entry on the Fall Plumbing Tips. That being, remove the hoses. Next, check thoroughly all outdoor faucets for possible leaks. 

When sure there is no leakage, this is when we move to the inside water supply. Shut this down, and then return to the outside faucet, turn it on and drain any remaining water. Lastly, for extra protection, consider a hose bib cover or even a “frost-proof” hose bibb to be sure and eliminate any chances of a “freeze up.”

Staying on top of Your Sewer System

Whether most realize it or not, all three months, fall, winter, and spring can each have ill effects on a sewer system. A variety of issues can occur that are directly related to the colder temperatures and then eventually thawing out after the cold.

If you have ever experienced any sewer system issues, this is potentially a bi and costly enough issue that you may want to consult one of our specialists at Poole’s Plumbing actually. A discussion or visit from us to look at preventive maintenance or even an inspection could eventually save you big time in the long run.

Properly Maintaining Your Water Heater 

This is a part of our Fall Plumbing Tips, obviously, however, it also is a good idea to follow up on this year-round. Simple at-home maintenance and remembering to check for proper functionality can help you get the most from your water heater.

Water heaters normally tend to have anywhere from an 8-12-year lifespan. However, if you keep up on regularly flushing the unit this will both increase its efficiency and save you some money on bills as well heading into the Fall.

Last, But Certainly Not Least for Fall Plumbing Tips: Inspect Your Sump Pump

Usually found in your basement, the sump pump basically functions as a way to send water away from your home and to a place where it is no longer a problem. Thus, you can see how this is such an important entry among our Fall Plumbing Tips. 

Given the amount of precipitation we expect to see with the changing of the season each year, simply keeping watch that the sump pump is working correctly should seem a no brainer. If for some reason while monitoring, you notice it is not working, a call to your friends at Poole’s Plumbing can help you get the unit back working. Consequently, all you really need to do here is watch and in the case of a problem call immediately. Either way, with a little effort, this is a disaster you can avoid and a costly one at that.

The most trusted name in Raleigh are plumbers, Poole’s Plumbing understands that even if you follow our Five Fall Plumbing Tips, you still may have an issue. Likewise, you may simply want the peace of mind that a pro took a look at everything and you have no worry of becoming soaked or broke due to your plumbing this Fall. To contact us, visit poolesplumbing.com

 

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Let’s “Make it Clear”: 5 Ways to Improve Your Water Quality

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One of the biggest worries that many have these days is the purity and cleanliness of water. More specifically the water that is coming out of their home faucets and being drunk by one’s own family. Likewise, whether watering plants, bathing, or really in any usage, you are always looking to Improve Your Water Quality.

In the following post, we will detail five ways in which you can do just that. Any of the methods below should leave you feeling safe in knowing that your family and you can enjoy a glass of water. Consequently, in taking any of these steps you should unquestionably be able to Improve Your Water Quality.

5 Simple Ways You Can Improve Your Water Quality

 

1- Test Your Water Quality

This should be an obvious choice for where to start when looking to Improve Your Water Quality. The easiest way to go about this task is to pick up a test kit.

These user-friendly kits can indicate for you any contaminants in your water. Likewise, it will tell you if the water is safe to use or if more is needed to Improve Your Water Quality. If the tests do find the water to be unsafe, you can consult with your friendly plumber at Poole’s Plumbing. This way, you will know what additional steps you need to take to Improve Your Water Quality.

2- Boiling to Improve Your Water Quality

Yes, boiling will remove bacteria and harmful parasites and can make contaminated water safe to consume. However, if you need to boil your tap water, this is only a short-term resolution to your issue at hand.

That being said, if you are going to “boiling” route, you will want to first filter it through a clean cloth or coffee filter. Once filtered, bring the water to a rolling boil for at least a minute. Of note, though, is the fact that if you do need to boil your water, you should contact a water quality professional. They can then analyze and help you with finding a home filtration system.

3- Filtering and Purifying Your Water

Filtered water. Purified Water. Water filtration. Water purification. There are many ways to say these and when talking of trying to Improve Your Water Quality, you will hear them a lot. But do you know exactly what this means or entails? Let’s take a look to be sure.

If you have installed a good water filtration system to your home, it will remove all sediment from your water. Likewise, if you have a water purification system to Improve Your Water Quality, it will remove chemicals, metals, and microorganisms from your water. A water filtration/purification system for the whole house will certainly protect you and your family from poor water quality.

However, if it is only certain taps in your home that are of concern, a filter for individual faucets may serve your purpose.

4- Get a Water Softener

When you conduct your initial water test, if it reveals your problem is minerals, a water softener can help. Installation of a water softener will Improve Your Water Quality, by removing iron, calcium, and magnesium.

Your move to install a water softener will not only provide safer and better-tasting water but can even help extend the life of your appliances, too.

5- Improve Your Water Quality by Taking Care of Your Pipes

Our fifth and final suggestion is another that may seem obvious but is certainly worth a reminder. By maintaining and keeping your pipes in good condition the chance of harmful chemicals and bacteria getting into your water supply is greatly lessened.

If you do notice damage to your pipes, contact us at Poole’s Plumbing and we can get someone out to take a look and get you on the right path to Improve Your Water Quality.

To see more about the number one trusted name in Triangle are plumbers, Poole’s Plumbing, visit poolesplumbing.com.

 

How Does Wake County Social Distancing Protocol Effect the Scheduling of Plumbing Services?

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Since early March, many of you have seen your daily routine change significantly. Your commutes to work have turned into a “work at home” situation. Children are also at home for schooling. This results in a full home for you,  seven days a week. With your full more often some apparatuses in your house will see an increase in usage. This includes all facets of your plumbing system. But, with the COVID-19 situation looming, it is reasonable that you wonder, “is  my local plumber scheduling services while still following Wake County Social Distancing regulations?” The answer from Poole’s Plumbing is a resounding YES!

 

To help set the minds of our customers at ease, we are here to assure you that Poole’s Plumbing’s services you have grown to rely on in the past 20 years are fully operational. Likewise, we are taking every precaution to ensure that we rectify your plumbing problems as always. But, during anxious times, we have put a great emphasis on our customer’s safety as well.

 

Procedures Initiated by Poole’s Plumbing to Ensure the Safety of the Customer and Our Staff

 

At Poole’s Plumbing, much like you, we are “playing with a new set of rules” since this outbreak appeared. Our staff’s normal routine has been modified. This is to keep observant of Wake County Social Distancing regulations on service calls. However, we have also instituted many new “in-house” regulations to be followed by our employees. This will ensure that both client and staff are fully protected against exposure to COVID-19.

 

With your safety in mind, Poole’s Plumbing, in accordance with Wake County Social Distancing protocol and those in Johnston County as well, are strictly enforcing our own guidelines too. It is mandated that our employees follow these guidelines at all times while on the job.

 

Poole’s Plumbing’s Required Daily Hygiene Habits

 

  • Employees must wash their hands often, using soap and water for at least 20 seconds. If soap and water are not available, alcohol-based  hand sanitizer will be provided

 

  • Any unnecessary touching of the eyes, nose, or mouth with unwashed hands is prohibited.

 

  • All  employees must stay away from and remain out of contact or near any sick persons

 

  • Coughing or sneezing is to be done into a tissue, which is to be immediately disposed of

 

  • Frequently touched surfaces or objects are to be cleaned and fully disinfected frequently

 

  • If employee feels sick, they must stay at home and seek appropriate medical care.

 

  • Poole’s employees must avoid gatherings of more than 10 people. We ask they do not visit restaurants or bars unless adhering to Wake County Social Distancing regulations.
  • No air travel whatsoever is permitted.

 

In Addition to Following Wake County Social Distancing Regulations, What Other Safety Mandates Has Poole’s Plumbing Implemented?

 

The above headline asks a very reasonable question. We feel keeping you safe when coming to give plumbing services is imperative. Thus, on top of following all Wake County Social Distancing regulations, we have initiated our own safety guidelines also.

 

The ambiguity of the current situation we aren’t taking lightly. We had to learn what steps can be taken to best ensure safety and cleanliness in defense of COVID-19 while providing plumbing service. Hence, in implementing the safety guidelines below, we followed the guidelines of the Centers for Disease Control and Prevention’s (CDC).

 

Poole’s Plumbing’s Company Mandated Safety Procedures

 

  • Soap, water, and alcohol-based hand wipes are available throughout the workplace

 

  • An employee with any type of acute respiratory or illness symptoms must stay home. Symptoms of this type illness include coughing, shortness of breath, and similar traits. If an employee comes to work and becomes ill after arrival, they will have to be separate from all other staff members and sent home.

 

  • Staff members running a fever of 100.4 degrees Fahrenheit, must also stay home. They cannot return to work until they have been free of the fever for at least 24 hours.

 

Going Above and Beyond Wake County Social Distancing Protocol for You

 

On top of the regulations above, we still feel we could never be too careful of ensuring your safety. Thus, we personally are monitoring our employees daily. Employees follow these regulations daily.

 

  • Upon arrival at work, all service employees have their temperature taken

 

  • All employee uniforms are clean and fresh daily

 

  • Supervisors monitor all service technicians and helpers to ensure they are not showing any symptoms of COVID-19

 

  • All employees entering a customer’s home will wear a mask that covers both the nose and rubber gloves.

 

  • Prior to entering a customer home, we contact and verify that there are no COVID-19 symptoms present in that household.

 

No Matter the Situation, You Can Trust in Poole’s

 

Poole’s Plumbing appreciates the business and relationships we have forged across Wake and Johnston County in our 20-plus years of service. The same trust that we earned from you through our honesty and quality work, we want to emphasize that even in these uncertain times, you can still count on. Poole’s Plumbing founder, Robert K. Poole assures you that “We take the health of our clients and employees very seriously.”

 

Mr. Poole goes on to affirm that the company “Will continue to monitor the outbreak and update our guidelines appropriately.” For more information on Poole’s Plumbing or to contact us, visit poolesplumbing.com.

 

 

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Is There a “Correct” Hot Water Heater Temperature you Should be Set On?

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Sure, most everyone knows the function and importance of a properly functioning water heater. However, were you aware that your Water Heater Temperature if not properly set can cost you big on your energy bill? Likewise, if  you set your Water Heater Temperature you could be short on hot water, or even worse.

In this post, we will examine and explain what Water Heater Temperature you will want to be at. We will detail the “when’s and why’s,” and in doing so, help you to conserve both hot water and money.

Is There a “Recommended” Temperature I Should Know Of?!?!

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Being sure your temperature is not set too high can ensure little hands don’t get a burn.

Considering that your water heater accounts for just under twenty percent of your home’s energy, you should be familiar with Water Heater Temperature. If you are not, we will detail different factors you may not have thought of below.

One constant with Water Heater Temperature is it should not be set under 120 degrees. This not only ensures ample hot water but also prevents disease. Yes, disease, as stagnant water in a tank under 120 could grow bacteria. This could lead to a variety of illness issues, perhaps most dangerously, Legionella. Also, when at 120 degrees, you are low enough to eliminate scalding and stay efficient.

Factors to Consider for Water Heater Temperature Setting

Contrary to popular belief, the below recommendations have nothing to do with the type of plumbing that you have or materials your pipes are made from. Likewise, gas or electric does not play into our suggestions. Nor does your style, be it, a tankless or traditional style heater unit.

Different Temperatures and Why To Set Your Heater to Them or Why Not To

As noted, 120 degrees Fahrenheit is a temperature that will keep bacteria from growing and in many cases work just fine. However, there are reasons to set the temperature to numbers other than that as well.

Some of the specific temperature settings and reasons for these are below.

  • If you have a dishwasher at home without a “pre-heating” function. You will want to set Water Heater Temperature to 140 degrees
  • Likewise, if you have a weak immune system or respiratory disease, you also want the dial at 140 degrees
  • In a home with either elderly or very young occupants, it may be best to set the Water Heater Temperature to 120. At babycenter.com, it explains. “It takes just two seconds for a child to receive third-degree burns from water that is 150 degrees and five seconds if it is 140 degrees.” Many units leave a store set to these temperatures, so be careful.

Is There a Difference in Setting that Depends on the Number of People in a Household?

In short answer form, yes, this certainly can factor into your decision. Take for example a situation in which someone lives by themselves. Since the demand for hot water is less, these individuals may opt to keep the Water Heater Temperature down. On the contrary, those in a larger household, have a larger demand for a higher amount of hot water. In this situation, they may choose a slightly higher Water Heater Temperature.

Basically, to save on your energy costs through Water Heater Temperature settings, figure that every ten degrees less you set the water to will save 3-5 percent on your bill.

Poole’s Plumbing Can Answer Your Water Heater Temperature Questions

While this all seems a real easy process to read, we know sometimes things such as temperature selection can be more complicated. The number one name in Raleigh area water heater experts, Poole’s Plumbing will assist you with any further questions or work you need help with on yours. To contact us, visit our website at poolesplumbing.com.

 

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What to Look for When the Dishwasher is not Draining

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We have all had it happen before. You fill the racks up, set the correct cycle, and clean dishes are on the way. Right? Well, usually. However, what about when the cycle ends, and you open the door, and Your Dishwasher is not Draining?

A valid question for sure, and one that can have several different answers. One thing is for certain though. That is when Your Dishwasher is not Draining, the issue is not going to just go away or resolve itself. You have to either first, figure out and fix the problem on your own. If that is not possible, then you are going to have to have a professional look at the issue. Either way, in this post, we will address the reasons for which Your Dishwasher is not Draining. Likewise, we will give you pointers on what to do in troubleshooting this issue.

Oh No! Standing Water! The Dishwasher Must be Clogged…Right?

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Buildup and residue can clog a filter in. your dishwasher causing a backup.

As you can probably tell from the headline above, the first thing you should do is identify whether or not your clog is actually in the dishwasher. So, your first clue that there is any issue will be standing water in the unit upon the completion of a washing cycle. But, to be sure it is the dishwasher that is your drainage issue, begin by checking other drains in the home.

If once you begin this check, you discover another kitchen or bathroom drain is the problem, then you are facing a larger plumbing system issue. If this happens, you should call us, the professionals at Poole’s Plumbing, right away. However, in the case that the other drains are working fine, then we can isolate the fact that your Dishwasher is not Draining to something in the unit.

Your Dishwasher is not Draining, let’s Troubleshoot the Problem

Ok, so eliminating the chance that your Dishwasher is not Draining due to a larger plumbing issue is a good thing. So, we have four different things for you to check on within the dishwasher.Basically, one of the following four problems below, once one is identified, you should be able to rectify the issue. Simply look inside your dishwasher to verify which of these is the problem.

  1. Some type of visible obstruction at the bottom of your dishwasher.
  2. The filter in your dishwasher has become too dirty to allow drainage
  3. A disconnected or clogged drain filter
  4. The drain valve bracket has become worn out

The Problem is Identified…Now for the Easy Fix!

 In the case of any of the above issues being discovered, you should have a fairly easy fix. Depending on which of these four you have found to be the problem, the simple solutions below will rectify the fact that your Dishwasher is not Draining.

  1. If you found a visible obstruction or debris, remove it and dispose of it properly
  2. In case, the filter is the problem, clean or clear it off
  3. To clear any clogs you have found, simply blow throw the drain hose. Obviously, if it is seen that this has come disconnected, reconnect the hose.
  4. Lastly. if the issue is with the valve bracket, replace it with a new one.

What If I am Still Not Sure Why my Dishwasher is not Draining?

Now, usually, one of these items is going to lead to the resolution of to the fact that your Dishwasher is not Draining. That being said, sometimes, the problem is more complex. Much as we advise above in the case you discover a clog elsewhere, it’s time to call for help.

The most trusted name in Raleigh area plumbers, Poole’s Plumbing is just a call email contact away. We will identify the issue and have your dishwasher and your kitchen back up and running in no time.

To contact us at Poole’s Plumbing, visit poolesplumbing.com.

 

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8 Handy Do it Yourself Plumbing Tools Everyone Should Have

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At Poole’s Plumbing, we are proud to earn the trust and a reputation for our quality work. Yes, in the case of many a plumbing emergency, you will not want to hesitate. You’ll want to call us to analyze and fix your problem. However, we do recommend you develop a basic knowledge of your plumbing system. Likewise, we can tell you several Do it Yourself Plumbing Tools that can come in handy in the event of an issue you can fix on your own.

Once again, to be perfectly clear, we do not suggest ever “getting in over your head” when it comes to plumbing. If you are not sure of the problem, call us and avoid taking a chance. Consequently, though, many issues are simple to resolve. Likewise, to have these Do it Yourself Plumbing Tools at your disposal can also save you, as they can be helpful when you can identify a remedy yourself.

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The plunger is a tool that should always be readily available near the toilet.

Listed below are the 8 Do it Yourself Plumbing Tools that we suggest having and a brief explanation of why.

Helpful Wrenches and Pliers

  • Pipe Wrenches- Sure, one pipe wrench can be of assistance, but in full disclosure, two is better than one. This is so when you are to use these gripping tools, one can stabilize and hold while the other you turn. This is actually the most important of the Do it Yourself Plumbing Tools for leverage and loosening.
  • Basin Wrench- If you are not a plumber, you may not be familiar with a basin wrench. However, this is the perfect choice of Do it Yourself Plumbing Tools for gripping and turning in a tight area. With a spring-loaded, clamping jaw on this tool, both bolts and fasteners can be tightened easier in snug quarters.
  • Adjustable Wrenches- These wrenches are exactly what they sound like. They are inexpensiv and adjust to fit a variety of hardware sizes. It is a good idea to get a few different sizes of these versatile Do it Yourself Plumbing Tools. This helps in the case that you use one of two of them as clamps. This style wrench is also advisable for jobs like replacing showerheads or faucets.
  • Tounge and Groove Pliers- While we still have the subject of “clamping” on our brains, tongue and groove pliers are definitely a tool worth having. These Do it Yourself Plumbing Tools feature a “slip-joint” design. This makes it so the jaws of the pliers can open wide and grab on to larger things. This tool has other convenient traits also, like the long handles that are great for tightening or loosening.

Do it Yourself Plumbing Tools for Toilet Maintenance

  • Plunger- A plunger is a bathroom tool that pretty much everyone is familiar with. It’s nickname is  the “plumber’s helper” for good reason. It is a fairly safe bet that the plunger is the most used of all Do it Yourself Plumbing Tools. Obviously, keep this right in the bathroom and if not familiar with the “plunging” technique, just take a minute to learn.
  • Toilet Auger- The second of our suggested Do it Yourself Plumbing Tools for the toilet is the auger. When the plunger doesn’t “pop” the clog-free, it is then time to reach for the toilet auger. For those unfamiliar, the auger is a “hand-crank” tool that extends a metal cable into the toilet drain. It actually can be used in any drain that the cable will fit. An inexpensive way to knock free a stubborn clog at home.

Accessories to go With Your Do it Yourself Plumbing Tools

While not exactly “tools” per se, the final two of our Do it Yourself Plumbing Tools can both be a huge help in a pinch.

  • Plumber’s Tape- Anyone familiar with leaky threading of a joint can attest to the usefulness of “Plumber’s Tape. Sometimes referred to as “Teflon” or “thread sealing” tape, wrap a few layers on dry threads and wind the tape clockwise. The tape will help to make an airtight seal to stop leakage when you screw a fixture on.
  • Plumber’s Putty- Our final entry among Do it Yourself Plumbing Tools is known to some as  “jointing compound.” This accessory helps in forming a watertight seal. In many home plumbing repairs, from faucets to drains, a simple dab of “putty” can help keep parts in place and avoid leaks.

Get the Tools, But if Unsure Don’t Hesitate to Call in the Pros

Once again, just because you have the tools and some knowledge, in no way do we recommend tackling uncertain plumbing issues. However, having these 8 Do it Yourself Plumbing Tools and accessories on hand, can save you time and money.

In the case you do need help from the pros, you can contact us at poolesplumbing.com.

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Drip, Drip, Drip: What Could Be the Causes of a Leaky Faucet

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Following up on our promise in the last blog entry, we continue where we left off with those pesky leaks. We shift our focus though in this second of two articles on bathroom leaks. Here we move over from the toilet and put our focus on the possible Causes of a Leaky Faucet.

Similarly, to noticing a toilet leak, there are some sure-fire signs that your faucet has a leak. The obvious sign is that non-stop, annoying drip that we all are familiar with. Once it starts will want nothing more than to figure the Causes of a Leaky Faucet, first. Not only because of that pesky noise but if left for too long, that drip can lead to some major issues. Then as quickly as you can you will want to say goodbye to the drip and hello to a non- leaky faucet.

Causes of a Leaky Faucet? Let’s Start with Worn or Damaged Parts

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Old, loose, or cracked pipes could be the root of your leaky faucet issue.

So, that steady drip is just about loud enough to drive you nuts! Before you completely lose it and tear the sink clean from the wall, let’s take a look at possible Causes of a Leaky Faucet.

To start, the most common of Causes of a Leaky Faucet is where we look. This is with the washer in your faucet. If this proves to be the issue, a simple replacement may be a quick fix. But, in the case that you have a compression faucet, the damage may also lie in the faucet’s seals.
If there is seal damage, this could account for the drip as the purpose of them is to hold back water pressure while the faucet is off. Lastly, another possibility his area would be in the case that you have a cartridge-type faucet. If this is the case, either the cartridge itself or its “moving parts” may need replacing. To be more specific, the moving parts are O-rings and inlet/outlet seals.

Could High Water Pressure Be One of the Causes of a Leaky Faucet?

To simply answer the above subheading, yes, high water pressure certainly could. If we discover this is the Causes of a Leaky Faucet, it will initially be noticeable as a problem when no other plumbing fixtures or faucets are being used throughout your home.
The high-water pressure can cause small leaks to form in the faucet. This small issue becomes larger as it leads to little pinhole like leaks in your pipes. Obviously, you can see as this stays unattended how it would continue to “snowball” into bigger holes and bigger problems. If our Causes of a Leaky faucet are suspected to be due to water pressure, it is best to call in a professional. This way one of Poole’s Plumbing’s experts can evaluate and if needed restore to the correct pressure.

Loose or Cracked Pipes Could Be Hiding Behind Your Leak

Another possibility on our growing list of Causes of a Leaky Faucet is cracked or loose plumbing. Let’s say you notice a slow, yet steady leak with your faucet. Once you’ve identified this, immediately check the pipes under the sink with the leaky faucet.
If upon inspecting, you see a crack, hole, or loose-fitting, you know this is what is causing the leak. But just because you don’t see any of these things directly under the sink, don’t dismiss the pipes as a possibility. Actually, you will want to call your friends at Poole’s Plumbing in this case. This is because there is a good chance the cracked pipe or loose-fitting is behind the wall. A professional from Poole’s can inspect and give you a definitive answer as to the source of the problem.

If in Doubt, Don’t Mess About. Call in the Pros!

Regardless of what is the Causes of a Leaky Faucet , the solution is the same. Get it fixed as soon as you possibly can to avoid a serious plumbing disaster. If you need your leaky faucet tended to or any other plumbing work done, contact Raleigh’s number one name in plumbing at poolesplumbing.com.
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Fixing a Toilet Leak With the 3 “R’s”: Remove, Replace and Reinstall

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It has happened to us all. You walk into the bathroom and around the base of the toilet and you see water on the floor. For sure, one thing you know upon sight, “this is not good. There are a few possibilities, but the most probable is there is a leak. In this, the first of two posts on dealing with leaks, we will coach you on how to deal with this type of situation. More importantly, we will take you through a few methods for Fixing a Toilet Leak.

Always Check the “Nuts and Bolts” when Fixing a Toilet Leak

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Always check the nuts and bolts to see if anything loose could be the cause of a leak.

So, let’s say we have identified that we do have a leak. While it may at first seem reason to panic, it really does not need to be. Simply follow along and you will be Fixing a Toilet Leak in no time!

All right then, time to pinpoint our problem by exact location. To begin, check the plastic caps that are around the base of your toilet. The purpose these serve are to cover up the bolts holding your toilet in place. If you notice upon removing the caps that any of these bolts are broken, this can lead to the toilet’s seal following suit.
If this is your issue, we can get moving on Fixing a Toilet Leak in fairly simple fashion. You must reposition the toilet, making sure to re-center and level it. Then tighten each of the bots as securely as you can. This will do one of two things. First, it will tighten back into place correctly and you will be leak free. If a bolt or bolts however will not tighten, it’s time to pick up a replacement set and then move forward in Fixing a Toilet Leak.

Fixing a Toilet Leak: That Sure Has a Nice “Ring” to It!

Ok, so we have identified that the bolts are in need of a replacement somewhere. Since the toilet is leaking at its base, this also means you need to replace the units wax ring more than likely. Thus, we will start Fixing a Toilet Leak and the ring will be our initial point of repair.
This is where the actual order of events in Fixing a Toilet Leak begins. Follow the bullet-pointed steps below in order to return to a dry floor around the toilet and say goodbye to your leak.

Steps in in Making the Fix

  • Head to the Store – At the store, you want to purchase a new wax ring. Before heading to pick this up, take a photo of your toilet’s base. This way, you can show a professional at the store your model and issue. Then, they can better assist you in picking out a replacement that will do the job of Fixing a Toilet Leak.
  • Prepare Your Toilet – Ok, time to get “prepping.” Start this process by shutting the water valve on your toilet off. Then to remove all remaining water, give the unit a flush. Any water then that will remain, you can remove by unscrewing the nut that holds the valve in place. Have a bucket ready when you do this to catch the water. The final part in this step of Fixing a Toilet Leak is to plunge the toilet for a few seconds. This makes sure there is no leftover water at the base.
  • Remove the Toilet & Old Wax Ring – Unscrew the water supply line from the toilet and remove the tee bolts from the floor. The toilet should now be ready to be lifted and removed from its usual placement. Set the toilet gently down on its side and begin removing the old wax ring. Make sure you remove any dried-on wax and leftover residue before installing the new wax ring.
  • Replace Your Wax Ring – Now, you want to take the new ring you bought, and it’s time to start Fixing a Toilet Leak. Place the wax ring over the flange, first, making sure all T-Bolts are in place and secure. After doing this, reposition your toilet in its usual area of placement.
  • You’ve Removed and Replaced, It’s Time to Reinstall– See, this hasn’t been so hard now has it? To begin reinstalling your toilet double-check the unit’s positioning. To do this, use your body weight to push the toilet into the new wax ring. This creates a seal that will prevent form any more leaks in the immediate future. Once you create this seal, it’s on to our last step in Fixing a Toilet Leak. This entails screwing all of the bolts in place. Be sure they are tight, but not overtightened. Once sure all is tight and sealed, reconnect the waterline. Then, flush the unit and we can see how well we did in our attempt at Fixing a Toilet Leak.

Why are We Fixing a Toilet Leak?

Well, this seems an obvious question, but it for sure is one that should be fully explained. Without Fixing a Toilet Leak, you could see mold start growing. Not to mention the skyrocketing water bill that could accumulate if the unit isn’t repaired. If you are not comfortable Fixing a Toilet Leak yourself, you can always call the Raleigh professional plumbers at Poole’s Plumbing and they can take care of their needs.
A toilet leak can cause mold to grow and water bills to increase, so any leak should be addressed immediately. If you want your repairs to be done as perfect as possible, make sure you call your local plumber to make the repair for you.
This concludes this entry which is one of a two-part series on clogging or unclogging drains. In our next post, we will cover the causes of a leaky faucet. Until then, to contact the Most Trusted Name in Raleigh Plumbers, Poole’s Plumbing, visit poolesplumbing.com.
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To Plunge or Not to Plunge??? Uncovering the Myths Behind Liquid Drain Cleaners

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Everybody that owns or rents a home for an extended length of time is bound to face plumbing issues at some point. Surprisingly, some of the more common ones are where some serious and costly mistakes get made. Some of these mistakes can be attributed to being misled by a non- professional opinion that found in online searches. However, even long before every person behind a keyboard turned into a “certified expert,” one common mistake made was still; pretty consistent and confusing. This was whether or not one should use Liquid Drain Cleaners to unplug a clog.

Before we tackle the “myths” or “legend” behind the usage of Liquid Drain Cleaner, let’s be sure everyone knows what it is. One of the aforementioned “common” plumbing issues is a clogged drain. In this situation, as with any plumbing issue, most people will look for a way to fix the problem initially on their own if possible. Thus, given the many “name brand” and well-known Liquid Drain Cleaners would appear an obvious choice to turn to before picking up the phone to call in a pro. As we will now explore, however, this method can actually in many cases cause further damage to your pipes and even your health.

“I Saw the Commercial, Liquid Drain Cleaners Must be Safe for the Pipes, right?!”

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There are many ways to clear a drain through without the use of dangerous chemical cleaners.

To start with we will take a look at the effect that Liquid Drain Cleaners can have on your plumbing system. More specifically, let’s discuss the potential damage that can be done to your pipes by Liquid Drain Cleaners. To look at this, first, we must explain how these types of products work.

Liquid Drain Cleaners, many times because of having hydrochloric acid as an ingredient, creates a chemical reaction inside your drainpipe. These reactions generate heat many thinks can clear a clog, and in some cases can. On the contrary, this heat that is supposed to “pop the drain clean” can often time cause irreversible damage to the pipes.
Where the damage can almost certainly happen to your pipes when Liquid Drain Cleaner is used is when it is not fully able to clear the clog. Thus, the chemicals sit atop the clog and are concentrated on just one small area of your pipe. In the case of plastic plumbing, the Liquid Drain Cleaners will melt and deform the pipe. While metal piping may be stronger initially, the heat will eventually weaken this too. Once weakened the metal can crack and leaks are then inevitable.

They Sell it Over the Counter, Can It Really be Harmful to My Health?

YES. To repeat, if this is a question you have, them YES is the answer. Just think if the chemicals in Liquid Drain Cleaners can do that to your pipes, what happens if you breathe it in? What happens when it gets on your skin or in your eyes? As you can imagine, these are not the only ways you  can be hurt by Liquid Drain Cleaners.
Now, of course, not all Liquid Drain Cleaners are made exactly the same. But it is pretty universal that to some extent all are harmful if ingested or in any way came in contact with. Sure, safety goggles and gloves can protect you. In a case that you “must” use these chemicals. (Does that situation exist?) However, if it does get on your skin it can cause serious burns. Likewise, Liquid Drain Cleaners in your eyes may result in serious burning and damage.

But can’t I Save Money Using Liquid Drain Cleaners?

In case you have not noticed a developing pattern here, it is safe to say the negatives of Liquid Drain Cleaners far outweigh the positives. Could there be a savings, money wise if the product does work? Sure, it is possible if the clog in your drain is a simple hairball or some grease buildup. Outside of those two issues however, it is unlikely the chemicals will even work.
In addition, by calling a professional plumber, they can actually analyze the problem. This avoids any guessing and blindly dumping harmful chemicals down the drain. You can be certain if there is a crack the pros will find it. In some instances the problem is deep in your drainage system. This would make  purchasing  Liquid Drain Cleaners  a complete waste of money.

Pop it Free the Old-Fashioned Way: Call on the Plunger!

Personally, if I notice a clog, the first thing I go to is the plunger. Just use proper plunging technique, and you may be able to pop the drain free. Even if you are unable to with this method, there is no harm in trying to plunge the drain open.
In the same vein as using a plunger, you may want to try a plumbing snake. There are many easy to use versions. Some will connect right to any electrical drill. While you won’t get the power of a snake like the pros would use, this still could avoid you making a call.
The Raleigh professional plumbers at Poole’s Plumbing have become the most trusted name in the Triangle area. A large factor in gaining such a reputation has been their willingness to talk to and help the customer. If you have any question on a clogged drain, or anything else you may feel constitutes a plumber, contract us at poolesplumbing.com.
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Toilet Paper Alternatives and More: What is Safe to Flush?

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Toilet Paper. Two words that given the recent situation our entire country and the world, for that matter, have been faced with have maybe never received so much attention. For reasons unbeknownst to this writer, the general public upon hearing of the spread of a dangerous and potentially deadly virus sought out toilet paper. That’s actually putting it mildly. Toilet Paper Alternatives. Three words that we’d never think would have as much relativity as they recently have. Basically, our entire country went mad, racing to stores and hoarding as much “bathroom tissue” as they could carry to a cash register. To analyze the psyche and overall rationale of his reaction thankfully is not my job. However, by people stockpiling toilet paper it became and still is next to impossible without planning ahead to find the product in the store. This would create the need for the American public to seek Toilet Paper Alternatives.

What is a “Safe Flush???”

 
(You couldn’t make this stuff up…and you all know that if we weren’t currently living through it, the paragraph above would read as some type of joke or nonsense…but since it is our current reality, I digress… let’s move on…) So, back to our Toilet Paper Alternatives. We know there is a lot of uncertainty and reluctance when it comes to things we flush. In this article, we will take a closer look at whether these Toilet Paper Alternatives are safe to flush. Likewise, we will also take the time to educate you on items that you might possibly feel are a “safe flush.” We will explain some of these items can lead to a clog or blockage. A clog or blockage from Toilet Paper Alternatives could eventually “snowball” into your needing expensive and extensive plumbing repairs.
The Truth, the Whole Truth, and Nothing But the Truth about Flushable Wipes
 
So, what’s in a name, right? Flushable wipes…seems to be a no-brainer, may as well just overfill the shopping cart with these Toilet Paper Alternatives right now, right? Actually, wrong. While these wipes may come in handy when potty training a child or on a camping trip, it is a bad idea to flush these down your toilet.
 
To be clear on this, again, flushable wipes are useful in many situations as Toilet Paper Alternatives, but you don’t want them in your plumbing system. Yes, eventually these wipes will break down, but nowhere near as fast as regular toilet paper would. More likely than not, the continued and frequent usage of these type wipes will lead to a clog, which in turn will lead to an expensive fix for you.
 
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Items such as bathroom wipes are not safe to put into your toilet for flushing.

The Garbage Can is for Garbage, a Toilet is Not (Chalk Up Another Headline that This Guy Never Thought Would Need Public Explaining to Functioning Adults )

 
So, we have now established that “flushable wipes” are not safe to flush into your system. “There’s got to be something I can use,” you must be thinking in regard to Toilet Paper Alternatives as images of barren and empty grocery store shelves dance in your head. Unfortunately, in case you skimmed over the sub headline above this paragraph, there are no safe Toilet Paper Alternatives. Neither toilets nor your plumbing system is made to have anything flushed down them with the exception of human waste, water, and the ever-elusive toilet paper.
 
Due to the emptiness of toilet paper aisles, we want to help so you know what Toilet Paper Alternatives are safe. Thus below is a list of items the should NOT be flushed down your toilet. As tempting as it may seem (?!?!), very clearly stated none of these items should be flushed:
 
  • Facial Tissues
  • Baby Wipes, Disinfectant Wipes, etc.
  • Toilet Bowl Scrub Pads
  • Napkins and Paper Towel
  • Dental Floss
  • Eggshells or Nutshells
  • Coffee Grounds
  • Oils and Greases
  • Hair
  • Sanitary Napkins, Tampons, Condoms, etc.
  • Cotton Balls or Q-Tips
  • Any Plastic at all
  • Diapers
  • Vitamins, Medi, or Pharmaceuticals
So, What Should I Do if I am “All Out”?
 
Basically, you can’t flush anything but toilet paper down your toilet without eventually it leading to a clog. Even the thicker style of toilet paper tends to build up and leads to a clog. This is yet anpother reason to be sure of your choice of Toilet Paper Alternatives.
 
So, if you are without toilet paper, we do have a couple suggestions. First,  inquired you=r grocery store about what time they get deliveries in and then be there that day when the store is restocking. This is one way  to be sure and replenish your supply. One other way around flushing at all would be available to anyone who has clean water. That alternative would be either having a bidet installed or using another alternative cleaning method, the “peri” bottle.
 
To explain, a bidet is a fixture that usually has spigots in which clean water comes through and cleans you. Likewise, a perineal irrigation bottle or peri-bottle can serve that same purpose. The peri-bottle provides and easy thorough cleaning and keeps you from flushing any Toilet Paper Alternatives down the drain.

In the End, If You Aren’t Sure….Don’t Flush Toilet Paper Alternatives

 
Ok, so given the topic, we gave a slightly sarcastic approach here in a few brief spots. However, here at Poole’s Plumbing, we realize that through these uncertain times there really was a big issuefinding toilet paper. This is why we wanted to remind you to not put things down your toilet that will lead to clogging. Consequently,  even Toilet Paper Alternatives appearing to be safe for flushing, can end up being anything but funny. It could even prove quinsy and costly. To conclude, we sincerely wish you all the best in your ongoing pursuit of toilet paper and for any of your home plumbing needs, check us out at poolesplumbing.com.
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We Ain’t Just Whistling: Beware of These Bad Plumbing Noises

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Some minor “creaking” or a few noises are not necessarily that uncommon of an occurrence, especially if you reside in an older home. This type of sound can come from heavy winds blowing past or just from slight movements of your aging homes’ building material. However, you mustn’t just ignore and assume the strange noises that you hear are always just the wind. When we say this, we refer to noises you may hear associated with the plumbing in your home. No, not something identifiable, such as the “swooshing” sound of water moving through your pipes when you turn on the sink. The sounds we speak of are those that could turn out to be Bad Plumbing Noises.

In this article, we will enlighten you to four different sounds that could be construed as Bad Plumbing Noises. In addition to identifying each of these sounds and what to listen for, we also will touch on ways to go about resolving problems that stem from Bad Plumbing Noises.
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No matter what you think the issue is, its always best to pay full attention to any Plumbing Noises.

Bad Plumbing Noises: What am I Listening For? When Do I Make a Call?

The following are four specific Bad Plumbing Noises to listen for:
  • Banging
  • Rumbling
  • Vibrations
  • Whistling

How to Identify and Rectify a Problem Based on Hearing Bad Plumbing Noises

For each of the given “sounds” on the list above, you will want to take note of what exactly could be going on based upon the Bad Plumbing Noises you hear. Consequently, we will also advise you on how to go about addressing and resolving whatever issue is producing the Bad Plumbing Noises you hear.

Banging

As pertains to Bad Plumbing Noises, when you hear a banging-type sound, it most often is due to loose pipes hitting against nearby floors or walls. Banging noises can also be the result of your water pressure being too high. Basically stated, when water begins moving when you turn on a faucet. Then, when you shut the faucet off, there is still force behind its moving. So, it makes it that the water can’t initially stop. Thus, these “banging” type Bad Plumbing Noises you hear.
The solution to the “banging” Bad Plumbing Noises could be as simple as just securing your pipes so that they do not hit against the wall.

Rumbling

The next sound you should remember to be aware of is a “rumbling” type noise. This sound is usually a direct result of some type of sediment building up inside of a water heater unit. To more clearly explain, when this type of sediment collects, it eventually gets heated up as the system is warming the temperature of the water.
Once the debris/sediment that is in the water heater is heated, it begins shaking and moving within the unit. This, as a result produced the “rumbling” type of Bad Plumbing Noises that we speak of.

Vibrating

There once was a song by the legendary, “surf-rockers,” the Beach Boys called “Good Vibrations.” Well, with all due respect to the talents of that group, the “vibrating” that we speak of here would certainly not be categorized as “good.” On the contrary if you are hearing the “vibrating” type of Bad Plumbing Noises, it can most times be attributed to a faulty fill valve.
The “vibrations” that you would hear in this situation stem from an aging valve not being able to create the air-tight seal that it once did. As a seal loosens with age, the cap on the valve begin to wiggle because this makes so the gasket can’t entirely close. One good thing though is that if you do recognize this type of Bad Plumbing Noises, it is usually a pretty easy fix. Simply replace your fill valve, and those “vibrations” will become a thing of the past.

Whistling

Now, at the top of this post we touched upon the fact that you may hear some noises that do not equate to being Bad Plumbing Noises. Specifically, the fact that you can hear some interesting noises as heavy winds pick up outside of your home. No doubt, one such noise you might hear in that case would be the “whistle” of the wind. However, when it comes to Bad Plumbing Noises, a “whistling” sound to be wary of would be one coming from your toilet.
No, the “whistling toilet” is not some type of innovative and new commode. Quite the opposite actually, as the “whistle” sound from a toilet is almost certainly related to a leaky toilet valve. If you do hear these type of Bad Plumbing Noises, open up the toilet’s lid and give another listen. Once you’re certain the toilet is responsible for the whistling noises and a plumber is called, they will rectify the “whistle” for you by either adjusting the toilet’s mechanism or if too damaged, they may opt to replace the valve.
Bad Plumbing Noises that you hear in the form of any of these listed above, are ones that you do not want to ignore. If you do hear these types of noises, it is time to call the number one name in Raleigh professional plumbers, Poole’s Plumbing. To read more helpful stories like this or to contact us, visit poolesplumbing.com.
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To Call or Not to Call : What Exactly is a Plumbing Emergency?

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For years, the friendly professionals at Poole’s Plumbing have been known as the “name to trust in Raleigh Emergency Plumbing.” To our credit, this is a title we wear as a badge of honor. Earning the trust of the Triangle area residents when they are faced with an after-hours or even at times dangerous plumbing situation has been something we earned through years of performing honest, top-quality plumbing work. However, despite having pride in being labeled as such, there is one question that does arise. That question is, what exactly “qualifies” to be called a Plumbing Emergency?

Now, don’t get us wrong, any time you experience plumbing issues, you will want resolution as quickly as possible. But being able to decipher between a problem that could wait on a plumber until morning and a Plumbing Emergency that needs immediate attention could save you from a costly after-hours, weekend, or holiday visit.
Thus, in this article, your always helpful friends here at Poole’s Plumbing will help you to be able to identify between these two situations. We will explain to you four different situations that do indeed constitute a Plumbing Emergency. Yes, there could certainly be exceptions outside of these four instances that you see as a Plumbing Emergency. In those situations, we would advise you to rationally assess the situation and use your own best judgment. However, many plumbing issues can wait until the following business day for service. Recognizing the difference and calling up to schedule a visit from Poole’s Plumbing, rather than putting in an “after hours” call for assistance could save you from unnecessary expenses.
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A call to a professional plumber can be a true savings. However, in some cases, call can wait until the morning.

When a Plumbing Emergency Can Lead to Flooding

The first Plumbing Emergency we will discuss is when you notice a plumbing problem and you feel there is a genuine risk of flooding. There are a few areas where these types of Plumbing Emergency could occur. A burst pipe or a sewer back up both are a Plumbing Emergency that could take a turn towards disaster if you do not get professional help on the job as quickly as possible. Consequently, the failure to function of either your sump pump or water shut off valve also is a Plumbing Emergency. These, like the burst pipe or back-up, can cause flooding and severe damage.
A flood may cause structural damage and is an obvious safety concern. When you feel there is a risk of flooding, this is not the time to worry about cost due to a plumber having to come by outside of normal business hours. The additional cost of the plumber visiting “after hours” is almost always a lesser expense than you’d face if you ignore the problem.

A Back-Up Also Constitutes Immediate Attention

While one may debate some situations involving the Plumbing Emergencies spoken of above, when you identify sewage, you always want to make the emergency call. Normally Plumbing Emergencies involving sewage are a direct result of a backed-up sewer line.
Plumbing Emergencies where sewage has backed up your sewer line first is a major health hazard. Thus, when the sewage is backs up in your lines, it’s time to call in the pros at Poole’s. A backed-up sewer line also can lead to your water being unsafe to drink or use.

No H2O? Looks Like Another Plumbing Emergency

This Plumbing Emergency is a no-doubter and a no brainer… not mention, it has let you with no water. If you suddenly find that you do not have running water, there are many inconveniences you that may arise. But seeing that you have lost your running water is most likely the result of some type of back-up or broken pipe. In either case, you will want to call in a pro on this one as soon as humanly possible.
On top of the fact that having no access to running water is a safety concern, it also puts your household in a spot where they can’t shower, bathe, wash clothes or dishes, flush the toilet, or many other often taken for granted daily activities.

Broken Pipes? Don’t Wait All Night…

The fourth Plumbing Emergency you should immediately recognize is in the case of broken, burst, or frozen pipes. While broken or burst would be obvious, frozen pipes do not allow for water to flow through, and expansion occurs, which eventually leads to a crack.
The Plumbing Emergency facing you with a “pipes issue,” is one much like each of these above. Cracked or frozen pipes can result in either or both, flooding or having no running water. In addition to calling Poole’s Plumbing, you also should shut off your main water valve until the pros arrive.
So, when you see any of the above situations, you should be able to analyze each as a Plumbing Emergency. Thus, you can call, the number one name in Raleigh area emergency plumbers, Poole’s Plumbing. To contact us, visit our website at poolesplumbing.com.
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Kitchen Water Conservation Tips from Poole’s Plumbing

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The most trusted name in Raleigh NC professional plumbers, Poole’s Plumbing, have some helpful pointers to help you save money and avoid wasting water with these Kitchen Water Conservation Tips.

These Kitchen Water Conservation Tips are all simple actions that can be taken by anyone around the house. Just staying on top of these suggestions will help you and your family save.

Kitchen Water Conservation Tips: Is the Water Running?

One of our Kitchen Water Conservation Tips entails simply watching how long the faucet is running during several activities. This comes into play during several kitchen activities, one being, when washing dishes by hand. This simple conservation method is to fill both sides of the sink up, utilizing one as a wash side and the other to rinse. Thus, the continuous stream of running water you’d usually waste doing this is eliminated.

Soaking Instead of a Rinse or a Scrub Equals Saving

Next, in our simple Kitchen Water Conservation Tips is to have some patience, which in turn will allow you to conserve.  To start with, while cleaning your pots and pans, let them soak long enough to soften the debris. This will make for an easier time scrubbing for you. Likewise, you will not be wasting the water pouring and pouring out of the faucet over the pans as you scrub away. Therefore,  if you are washing fruits and vegetables, filling a pan to do this, cuts down on much waste, as well. Once again, this savings comes from not having the continuous stream coming from the faucet in cleaning these items. To take that process a step further in conserving, after you’ve washed the produce, use the water from the pan to water plants around the house.

Let Dishwashers and Disposals Do Their Job

The next appliance to focus on with our Kitchen Water Conservation Tips where you can greatly save is the dishwasher. First, by only running it when full the average household can save 1,000 gallons of water per month.

Furthermore, if you have a newer model dishwasher, they are powerful enough and made to clean more thoroughly. Thus, you can cut back on the time spent rinsing. The garbage disposal is another item that by utilizing our simple Kitchen Water Conservation Tips you can save in areas you may not even have realized you were being wasteful. Most obviously, simply use the disposal only when necessary. Composting with and using the peeling and trimming from veggies or fruit will save you from wasting gallons of water while running the disposal.

Your own consumption of water is the last item we touch on in our Kitchen Water Conservation Tips. For your own drinking purposes, fill a pitcher with water to keep in the refrigerator. This keeps you from constantly refilling at the sink. Also, use the same glass throughout the day. This avoids dirtying several glasses and thus filling up the dishwasher for more frequently.

These easy-to-do- Kitchen Water Conservation Tips from the Raleigh plumbing experts at Poole’s Plumbing can get you on the right path. Consequently, in doing so, it can also conserve water and save on your water bill, too.