Plumbing News and Tips for Homeowners in the Raleigh NC Area, New Product Reviews, Water Heaters and Tankless water heater advice from local certified plumbers.

Plumbing-Emergency-Poole's Plumbing

For years, the friendly professionals at Poole’s Plumbing have been known as the “name to trust in Raleigh Emergency Plumbing.” To our credit, this is a title we wear as a badge of honor. Earning the trust of the Triangle area residents when they are faced with an after-hours or even at times dangerous plumbing situation has been something we earned through years of performing honest, top-quality plumbing work. However, despite having pride in being labeled as such, there is one question that does arise. That question is, what exactly “qualifies” to be called a Plumbing Emergency?

Now, don’t get us wrong, any time you experience plumbing issues, you will want resolution as quickly as possible. But being able to decipher between a problem that could wait on a plumber until morning and a Plumbing Emergency that needs immediate attention could save you from a costly after-hours, weekend, or holiday visit.
Thus, in this article, your always helpful friends here at Poole’s Plumbing will help you to be able to identify between these two situations. We will explain to you four different situations that do indeed constitute a Plumbing Emergency. Yes, there could certainly be exceptions outside of these four instances that you see as a Plumbing Emergency. In those situations, we would advise you to rationally assess the situation and use your own best judgment. However, many plumbing issues can wait until the following business day for service. Recognizing the difference and calling up to schedule a visit from Poole’s Plumbing, rather than putting in an “after hours” call for assistance could save you from unnecessary expenses.
Plumbing-Emergency-Call- Pooles

A call to a professional plumber can be a true savings. However, in some cases, call can wait until the morning.

When a Plumbing Emergency Can Lead to Flooding

The first Plumbing Emergency we will discuss is when you notice a plumbing problem and you feel there is a genuine risk of flooding. There are a few areas where these types of Plumbing Emergency could occur. A burst pipe or a sewer back up both are a Plumbing Emergency that could take a turn towards disaster if you do not get professional help on the job as quickly as possible. Consequently, the failure to function of either your sump pump or water shut off valve also is a Plumbing Emergency. These, like the burst pipe or back-up, can cause flooding and severe damage.
A flood may cause structural damage and is an obvious safety concern. When you feel there is a risk of flooding, this is not the time to worry about cost due to a plumber having to come by outside of normal business hours. The additional cost of the plumber visiting “after hours” is almost always a lesser expense than you’d face if you ignore the problem.

A Back-Up Also Constitutes Immediate Attention

While one may debate some situations involving the Plumbing Emergencies spoken of above, when you identify sewage, you always want to make the emergency call. Normally Plumbing Emergencies involving sewage are a direct result of a backed-up sewer line.
Plumbing Emergencies where sewage has backed up your sewer line first is a major health hazard. Thus, when the sewage is backs up in your lines, it’s time to call in the pros at Poole’s. A backed-up sewer line also can lead to your water being unsafe to drink or use.

No H2O? Looks Like Another Plumbing Emergency

This Plumbing Emergency is a no-doubter and a no brainer… not mention, it has let you with no water. If you suddenly find that you do not have running water, there are many inconveniences you that may arise. But seeing that you have lost your running water is most likely the result of some type of back-up or broken pipe. In either case, you will want to call in a pro on this one as soon as humanly possible.
On top of the fact that having no access to running water is a safety concern, it also puts your household in a spot where they can’t shower, bathe, wash clothes or dishes, flush the toilet, or many other often taken for granted daily activities.

Broken Pipes? Don’t Wait All Night…

The fourth Plumbing Emergency you should immediately recognize is in the case of broken, burst, or frozen pipes. While broken or burst would be obvious, frozen pipes do not allow for water to flow through, and expansion occurs, which eventually leads to a crack.
The Plumbing Emergency facing you with a “pipes issue,” is one much like each of these above. Cracked or frozen pipes can result in either or both, flooding or having no running water. In addition to calling Poole’s Plumbing, you also should shut off your main water valve until the pros arrive.
So, when you see any of the above situations, you should be able to analyze each as a Plumbing Emergency. Thus, you can call, the number one name in Raleigh area emergency plumbers, Poole’s Plumbing. To contact us, visit our website at
Pooles Plumbing-kitchen-water-conservation-tips

The most trusted name in Raleigh NC professional plumbers, Poole’s Plumbing, have some helpful pointers to help you save money and avoid wasting water with these Kitchen Water Conservation Tips.

These Kitchen Water Conservation Tips are all simple actions that can be taken by anyone around the house. Just staying on top of these suggestions will help you and your family save.

Kitchen Water Conservation Tips: Is the Water Running?

One of our Kitchen Water Conservation Tips entails simply watching how long the faucet is running during several activities. This comes into play during several kitchen activities, one being, when washing dishes by hand. This simple conservation method is to fill both sides of the sink up, utilizing one as a wash side and the other to rinse. Thus, the continuous stream of running water you’d usually waste doing this is eliminated.

Soaking Instead of a Rinse or a Scrub Equals Saving

Next, in our simple Kitchen Water Conservation Tips is to have some patience, which in turn will allow you to conserve.  To start with, while cleaning your pots and pans, let them soak long enough to soften the debris. This will make for an easier time scrubbing for you. Likewise, you will not be wasting the water pouring and pouring out of the faucet over the pans as you scrub away. Therefore,  if you are washing fruits and vegetables, filling a pan to do this, cuts down on much waste, as well. Once again, this savings comes from not having the continuous stream coming from the faucet in cleaning these items. To take that process a step further in conserving, after you’ve washed the produce, use the water from the pan to water plants around the house.

Let Dishwashers and Disposals Do Their Job

The next appliance to focus on with our Kitchen Water Conservation Tips where you can greatly save is the dishwasher. First, by only running it when full the average household can save 1,000 gallons of water per month.

Furthermore, if you have a newer model dishwasher, they are powerful enough and made to clean more thoroughly. Thus, you can cut back on the time spent rinsing. The garbage disposal is another item that by utilizing our simple Kitchen Water Conservation Tips you can save in areas you may not even have realized you were being wasteful. Most obviously, simply use the disposal only when necessary. Composting with and using the peeling and trimming from veggies or fruit will save you from wasting gallons of water while running the disposal.

Your own consumption of water is the last item we touch on in our Kitchen Water Conservation Tips. For your own drinking purposes, fill a pitcher with water to keep in the refrigerator. This keeps you from constantly refilling at the sink. Also, use the same glass throughout the day. This avoids dirtying several glasses and thus filling up the dishwasher for more frequently.

These easy-to-do- Kitchen Water Conservation Tips from the Raleigh plumbing experts at Poole’s Plumbing can get you on the right path. Consequently, in doing so, it can also conserve water and save on your water bill, too.

Traditional-Water-Heater-Pooles Plumbing

Should you go Tankless? Or opt for the Traditional Water Heaters? The Raleigh water heater specialists at Poole’s Plumbing specialize in installation and servicing of your water heater….tank or no tank! With a wide selection of both models, can help educate you on that choice.

Continuing in our series on water heaters, we will walk through benefits, drawbacks, and other considerations when making the decision on a Traditional Water Heaters or Tankless. We will look at and list these out for each style water heater, in easy to read bullet points below:


Regardless of which works best for you, making the proper choice in water heaters can be one that helps you save money.

Pros and Cons of Traditional Water Heaters (Tank)


  • Lower initial cost – A traditional water heater installation can be half as much as a tankless water heater.
  • Easy and inexpensive to replace – Fewer installation complications means less possibility of a problem.


  • Higher utility bill – Traditional units heat and reheat water at a pre-set temperature. Your water needs and water do not factor into this. This will increase your utility bill, especially during the winter months.
  • Bigger and harder to place – They occupy more room and can’t be placed outside.
  • Can run out of hot water – Have you ever been the last in line to get the shower after the rest of the family? If in a hurry…it’s gonna be a cold one. This problem can be avoided by purchasing a larger tank.
  • Shorter life – On average, traditional units last between 10-15 years. This means there’s more turnover and therefore you have to buy a traditional heater about twice as often as a tankless one.
Traditional-Water-Heaters-Hot-Water-Pooles Plumbing

Up to two to three gallons of hot water is accessible “on demand” with a tankless unit.

Pros and cons of Tankless Water Heaters


  • Saves money in the long run – According to, “For homes that use 41 gallons or less of hot water daily, tankless water heaters can be 24-34 percent more energy efficient than conventional storage tank water heaters.”
  • Doesn’t take up much space – They are small and can be more easily installed in more places. In some cases, tankless units can even be installed outside on a wall.
  • Longer Life – On average, a tankless model will last 20-plus years. In some cases, this is almost double the life of a traditional unit.
  • Hot Water on Demand – Provides two to three gallons of hot water per minute on demand.


  • Higher Cost of Installation – Both the units and installation cost considerably more than the traditional units for the initial purchase and install.
  • “Retrofitting” – Replacing a traditional water heater with a tankless system is known as “retrofitting.” This is a bit more complicated than simply replacing a traditional with a traditional unit, or a tankless with a new tankless model. Thus, this will also factor into the installation cost increasing even further.

The tankless units are more compact and take up lesss space.

Other Considerations:

  • Water heating accounts for about 20 percent of your home energy budget.
  • A whole-house electric model costs $500-$700.
  • A whole-house gas model costs $1,000-$2,000.
  • Electric models are generally cheaper to install than gas.
  • Natural gas is currently less expensive but expected to surpass electricity in price in the coming years.
  • A standard bathtub holds about 35 gallons, soaking tubs hold between 45-80 gallons.

The Decision is Yours

The decision to “go tankless,” or to “go traditional,” when it comes to your selection in a water heater is all yours, but hopefully with some of the pros and cons here provided by us, your trusted Raleigh professional plumbers at Poole’s Plumbing, your decision can be one a bit more educated and as always, we would be happy to assist not only in the installation but also in giving any final advice on last minute questions you may have when it comes replacement time.

For more information on and from the most trusted name in Raleigh water heater installation and repair, Poole’s Plumbing, visit.